customer service associate / Loss prevention associate
Reliance Retail India Limited
Delhi, India0–2 yrs1h agovia LinkedIn
This job at a glance
- Who can apply
- Freshers and up to 2 years · 12th pass
- Must know
- Sales
- Nice to have
- Customer service
- Work
- On-site in Delhi
- Pay
- Not stated by the employer.
- Skill demand
- Customer service79%Sales15%of 133 similar fresher jobs posted in India this week
- Listed
- 12 Nov 2026 · still open
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Role: Customer Service Associate / Loss Prevention Associate
Company: Reliance Retail India Limited
Location: Delhi, India
Type: Full-time, On-site
About the Role
Reliance Retail India Limited is one of India’s largest and fastest-growing retail companies. This role focuses on delivering quality products, value pricing, and a consistent customer experience.
Key Responsibilities
- Welcoming customers and assisting with product inquiries.
- Resolving basic customer issues and ensuring a positive in-store experience.
- Monitoring the sales floor for suspicious activity.
- Following Loss Prevention procedures.
- Supporting store leadership in minimizing shrinkage.
- Implementing physical security measures.
- Reporting incidents accurately.
- Collaborating with colleagues to maintain a safe and compliant store environment.
- Maintaining store standards.
- Following company policies.
- Participating in regular training on customer service and loss prevention practices.
Requirements & Tech Stack
- Customer Service skills.
- Communication skills.
- Retail Loss Prevention skills.
- Prevention skills.
- Physical Security skills.
- Basic computer literacy.
- Ability to work with point-of-sale and store systems.
- Ability to stand for extended periods, move around the store, and perform routine physical tasks safely.
- Strong attention to detail.
- Reliability and integrity.
Qualifications
- Minimum educational qualification: Higher secondary school certificate or equivalent.
- Prior experience in retail, customer service, or security is preferred but not mandatory.