Marketing & Digital Coordinator

About the Role

The Marketing & Digital Coordinator supports the Ozarks First Marketing team with station promotions, social media content, traffic logs, and project coordination. This position also provides front-desk and lobby support, serving as a professional and welcoming point of contact for visitors, clients, and station partners. The ideal candidate is organized, creative, detail-oriented, and comfortable working in a fast-paced broadcast environment, managing multiple assignments, meeting deadlines, creating compelling promotional content, and moving easily between digital, administrative, and customer-service responsibilities.

Key Responsibilities

Station Marketing & Social Media

• Create and publish Facebook and other social media posts promoting Ozarks First programming, contests, promotions, events, community initiatives, and station activities.
• Write engaging social media copy that follows the Ozarks First brand and promotional strategy.
• Create and schedule social media content, ensuring posts are accurate, timely, and properly formatted.
• Assist with promoting station contests, including contest launches, reminders, and supporting content.
• Help maintain a consistent Ozarks First presence across social media platforms.
• Assist the Marketing team with promotional campaigns and special projects.
• Gather and organize information, photos, logos, and other assets needed for station promotions.
• Assist with website updates and promotional content as needed.

Traffic & Scheduling Support

• Assist with traffic log responsibilities, including entering, updating, verifying, and maintaining accurate information.
• Assist with scheduling and managing promotional spots and other traffic-related needs.
• Review logs and information for accuracy and identify discrepancies or missing information.
• Work closely with Marketing, Sales, Programming, and other station departments to ensure promotional information is accurate and up to date.

Project Management

• Use Trello as the Marketing team’s work board to organize assignments, track projects, monitor deadlines, and communicate project status.
• Maintain assigned Trello cards and keep project information current.
• Manage multiple assignments and priorities while meeting deadlines.
• Assist with coordinating marketing materials and information across departments.

Front Desk & Office Support

• Greet visitors, clients, guests, and community partners in a professional and welcoming manner.
• Answer and route incoming telephone calls and take messages as needed.
• Accept incoming packages and prepare outgoing shipments.
• Provide general front-office support and maintain a professional lobby environment.
• Perform basic clerical duties, including filing, copying, scanning, and data entry.
• Provide additional administrative support to station departments as needed.

Other Responsibilities

• Assist with station promotions, community events, contests, and special projects.
• Support Marketing initiatives across broadcast, digital, social media, and streaming platforms.
• Perform other duties as assigned.

Requirements & Skills

• High School diploma or equivalent required; college degree in Marketing, Communications, Journalism, Digital Media, Advertising, or a related field preferred.
• Excellent written and verbal communication skills.
• Strong social media skills, particularly Facebook, with an understanding of promotional content and audience engagement.
• Experience creating social media content.
• Strong attention to detail, particularly when working with promotional information, contest details, dates, times, and traffic logs.
• Excellent organizational and time-management skills.
• Ability to manage multiple projects and deadlines simultaneously.
• Comfortable learning and using new technology, software, and digital platforms.
• Professional, friendly, dependable, and comfortable interacting with the public.
• Ability to work independently and collaborate with multiple departments in a fast-paced environment.

Preferred Experience & Qualifications

• This position is well suited for an entry-level college graduate or recent graduate with relevant coursework, internship, campus organization, social media, or project experience.
• Experience with Trello or another project-management platform is a plus.
• Previous experience in marketing, communications, digital media, broadcasting, or a related field is preferred, but relevant college, internship, or project experience will be considered.