(USA) Freight Flow Associate

About the Role

This position involves managing freight flow within a Sam's Club facility.

Key Responsibilities

• Comply with company policies, procedures, and standards of ethics and integrity.
• Operate a forklift following company standards and guidelines.
• Safely pick up, move, place, and position merchandise pallets.
• Complete work assignments and priorities by using policies, data, and resources.
• Collaborate with managers, coworkers, customers, and other business partners.
• Identify priorities, deadlines, and expectations.
• Carry out tasks, communicate progress and information, and determine/recommend ways to address improvement opportunities.
• Adapt to and learn from change, difficulties, and feedback.
• Receive, stock, and organize merchandise and supplies from distribution centers and suppliers.
• Manage inventory flow following company policy and procedures.
• Utilize equipment appropriately.
• Work with merchandising and inventory exceptions.
• Correct shelf capacities and complete/retain required paperwork, logs, and documentation.
• Provide member service by acknowledging members, identifying needs, and providing guidance and support.
• Assist members with purchasing decisions, locating merchandise, and resolving issues and concerns.
• Promote the company's products and services.
• Maintain the safety of the facility according to company policies and procedures.
• Conduct safety sweeps and follow forklift spotting procedures.
• Follow procedures for handling and disposing of hazardous materials.
• Adhere to company steel standard guidelines.
• Correct and report unsafe situations to management.
• Maintain the sales floor and merchandising presentation in accordance with company policies and procedures.
• Properly zone areas, stock and rotate merchandise, and remove damaged or out-of-date goods.
• Set up, clean, and organize product displays.
• Maintain modular integrity.
• Receive, sort, stage, and deliver merchandise.
• Ensure prominent display of promotional and seasonal merchandise.
• Process defective merchandise.
• Follow company and regulatory policies and procedures for sanitation and food safety.
• Monitor areas for shrink, security risks, and safety.
• Ensure club pick-up orders are filled by assisting with picking and staging orders.
• Ensure products are selected and staged according to company policy and procedures.
• Ensure Merchandising Associates pick orders within an acceptable timeframe and stage them properly.
• Perform occasional audits for accuracy.
• Handle, move, and display goods in safe and correct ways.
• Track goods, maintain instock levels, and control shrinkage in a timely manner.
• Report poor inventory practices and low instock levels in assigned areas.
• Use inventory tools and equipment in safe and correct ways.
• Operate and maintain forklifts in safe and correct ways.
• Report poor or unsafe conditions or practices.
• Inform management when forklifts are not in proper working order.
• Proactively identify customers who need help and assist them with technology services and items.
• Model and help others with technology services.
• Identify shrink opportunities and problems with products, services, and work areas, and take steps to fix them.
• Properly maintain equipment and ensure products are organized and stocked correctly.
• Promptly fix any problems.
• Embrace differences in people, cultures, ideas, and experiences.
• Create a workplace where associates feel seen, supported, and connected through a culture of belonging.
• Create opportunities for all associates to thrive and perform.
• Help to attract the best talent.
• Work as a team and build strong, trusting relationships.
• Communicate with impact, energy, and positivity to motivate and influence.
• Strengthen the team by helping, developing, and mentoring others.
• Recognize others' contributions and accomplishments.
• Maintain and promote the highest standards of integrity, ethics, and compliance.
• Model Walmart values to support and foster the culture.
• Hold oneself and others accountable.
• Support Walmart's goal of becoming a regenerative company.
• Act in a selfless manner and be consistently humble, self-aware, honest, fair, and transparent.
• Deliver results while putting the customer first.
• Make decisions based on reliable information, balance short and long-term priorities, and consider how own work impacts the team's ability to deliver on purpose.
• Display curiosity and a desire to learn.
• Take calculated risks and demonstrate courage and resilience.
• Drive continuous improvements, be open to and use new technologies and skills, and support others through change.

Requirements & Tech Stack

• Forklift Certification
• Ability to safely utilize pallet jacks
• Technology proficiency for assisting customers

Qualifications

• Minimum Qualifications:
• 90 days of prior experience with Forklift Certification.
• Ability to safely utilize pallet jacks.
• Must be 18 years of age or older.
• Preferred Qualifications:
• Customer Service Experience
• Retail Experience
• Supervising a team

Location

6922 S MINGO RD, TULSA, OK 74133-3216, United States of America