Consultant

About the Role

Guidehouse partners with the U.S. Department of Veterans Affairs to support their mission of providing exceptional healthcare for Veterans and their families. We are building a team to advance Veteran health through innovative digital and data transformation, commercial healthcare, and public sector health expertise. This role focuses on supporting work across commercial and federal health, prioritizing commercial payer experience. Candidates should have an interest in bridging payer operations with structured problem-solving and data-informed recommendations.

Key Responsibilities

• Support structured problem-solving by breaking down ambiguous questions into well-defined components, translating client needs into analytic tasks, inputs, assumptions, and outputs.
• Contribute to data analysis and insight generation by cleaning data, conducting basic quantitative and qualitative analyses, and identifying trends and drivers related to cost, utilization, quality, access, or operational performance.
• Summarize findings and implications for client decisions.
• Conduct research and market scans to support strategic recommendations, including reviewing industry practices, benchmarks, and policy/reimbursement dynamics.
• Synthesize findings into clear, usable inputs for the team.
• Develop client-ready deliverables such as slides, exhibits, and brief memos.
• Draft content, create charts and tables, and write clear, concise bullets to support storyline development.
• Assist with stakeholder engagement activities by preparing for meetings and interviews, drafting interview guides, capturing notes, and supporting workshop logistics.
• Synthesize stakeholder input and track follow-up actions.
• Support federal health transformation initiatives through analysis and documentation across strategy and planning, performance measurement, data and reporting, process improvement, and operational enablement.
• Incorporate relevant commercial leading practices as directed.
• Participate in continuous learning by staying current on healthcare market dynamics, emerging technologies, and best practices.
• Seek and apply feedback, and contribute to internal knowledge sharing, templates, and reusable assets.

Requirements & Tech Stack

• BA, BS, MS, MHA, MBA, or MSBA in Business, Business Administration, Business Analytics, Economics, Finance, Health Administration, Health Informatics, Health Management, Industrial and Operations Engineering, Supply Chain Management, or similar.
• 0-1+ years of professional experience in consulting, strategy, organizational transformation, organizational development, process improvement, workforce strategy, change management, communications, monitoring and evaluation, or emergency response and preparedness.
• Strong analytical skills and comfort working with data.
• Advanced Excel proficiency required.
• SQL/BI tools a plus.
• Ability to create clear, well-organized client deliverables.
• Effective written and verbal communication skills.
• Ability to obtain a Public Trust clearance (US Citizenship required).
• Ability to adhere to on-site work schedules in the DC metro area as directed.
• Ability to travel as needed; up to 25%.

Qualifications (Nice to Have)

• Depth in commercial payer functions (e.g., claims/payment operations, payment policy, network strategy, utilization management, value-based care, risk adjustment, payment integrity/FWA).
• Provider-side strategy/ops experience (e.g., revenue cycle, access, care coordination, clinical operations, service line strategy).
• Experience supporting strategy, operating model, and/or performance improvement initiatives for payer/provider organizations.
• Exposure to federal health programs, including VA-related work.