Associate Technical Data Manager, DMX

About the Role

The Associate Technical Data Manager supports Technical Operations by creating, maintaining, and revising aircraft maintenance technical data that enables safe and compliant operations. This role partners with frontline Employees, Engineering, and Maintenance Teams to translate technical requirements into clear, executable work instructions. The Associate Technical Data Manager will gain experience with regulatory standards, OEM documentation, and maintenance procedures, while supporting process improvements and innovative tools that enhance how maintenance information is created, managed, and delivered. This role leverages strong problem-solving, collaboration, and attention to detail to support aircraft reliability, Safety, and continuous improvement.

This role requires working from the Dallas, TX headquarters facility during business hours.

Key Responsibilities

• Assist in preparing, formatting, and updating maintenance-related technical documentation
• Support the implementation of document change requests and OEM document revisions
• Help manage document change workflows, version control, and digital archives
• Participate in quality checks for clarity, formatting, and compliance with standards
• Interpret basic technical content with guidance and support
• Assist in integrating regulatory directives and OEM updates into technical data
• Learn and apply documentation tools, XML/SGML structures, and template use
• Maintain organized records and contribute to documentation audits
• Support Station visits to assist Maintenance Programs
• Participate in training, team meetings, and document change improvement projects
• Collaborate with technical writers, engineers, and other stakeholders to resolve content-related questions
• May perform other job duties as directed

Requirements & Tech Stack

• Foundational understanding of aircraft systems, technical documentation, and maintenance program structures.
• Foundational in interpreting regulatory, OEM documentation, and Engineering documents (e.g., AMM, IPC, ADs, SBs, STCs, Engineering Orders, Design Drawings).
• Foundational in interpersonal and communication skills with the ability to lead, influence, collaborate, and adapt within cross-functional team environments; consistently effective under pressure and within proposed deadlines.
• Strong written and verbal communication skills.
• Detail-oriented with a willingness to follow established processes.
• Basic technical comprehension and interest in technical documentation.
• Familiarity with MS Office.
• Exposure to XML/SGML tools is a plus.
• Team-oriented with eagerness to learn and take initiative.
• Comfortable working in fast-paced, deadline-driven environments.

Qualifications

• Required: High School Diploma or GED
• Experience: Entry-level experience, developing skills and knowledge in:
• Aircraft Maintenance, Maintenance Programs, Technical Data Management, and/or Technical Writing
• Preferred: Experience in Agile methodologies, including Sprints, Scrum Master, and Sprint Planning.
• Licensing/Certification: Must be able to obtain and maintain a SIDA badge and meet all local airport requirements.

Physical Abilities

• Ability to perform work duties from a limited space work station/desk/office area for extended periods of time.
• Ability to communicate and interact with others in the English language.
• Ability to use a computer and other office productivity tools with sufficient speed and accuracy.