ePro Business & Data Analyst Intern
Samsung Electronics America
This job at a glance
- Who can apply
- New grads and up to 1 year · Bachelor's degree
- Must know
- LLMsSalesCustomer serviceData visualizationExcelPower BI
- Nice to have
- MarketingBusiness analysisOperations
- Work
- On-site in Plano · internship
- Pay
- Not stated by the employer.
- Skill demand
- Data visualization70%Sales12%LLMs1%Customer service1%of 76 similar entry-level jobs posted in the US this week
- Listed
- Nov 9, 2026 · still open
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About the Role
The ePromoter (ePro) team operates at the forefront of the Samsung.com e-commerce ecosystem, leveraging real-time expert chat, conversational commerce, and emerging generative AI tools to enhance consumer engagement and accelerate online sales.
Key Responsibilities
- Conduct deep-dive analyses across e-commerce business metrics, customer support tickets, website navigation funnels, and agent performance data.
- Analyze complex datasets to identify trends and insights.
- Create reports and dashboards.
- Extract data from databases.
- Work with cross-functional teams and present findings clearly.
- Identify business challenges and propose data-driven solutions.
Requirements & Tech Stack
- Proficiency in analyzing complex datasets.
- Experience with Excel (pivots, advanced functions).
- Experience with data visualization tools such as Tableau or Power BI.
- Basic knowledge of SQL for data extraction.
- Strong people skills.
- Proactive approach to problem-solving.
Qualifications
- Preferred Degree: Bachelor's in Business Analytics / Business Information Systems (BIS) / MIS, Finance, Marketing (quantitative track) / Marketing Analytics, or Operations / Supply Chain Management.