Retail Functional with Merchandising and Supply

About the Role

This full-time hybrid role, based in Bengaluru, combines retail functional expertise with merchandising and supply chain experience to support AI-driven CPG and retail products.

Key Responsibilities

• Translate business requirements from retail, merchandising, and supply chain teams into clear product use cases, workflows, and functional specifications.
• Analyze store and channel performance.
• Identify process gaps.
• Work with product and engineering teams to design and refine solutions that improve demand planning, assortment, pricing, replenishment, and inventory visibility.
• Prepare and deliver functional demos, training materials, and documentation for internal teams and clients.
• Support implementation, user adoption, and continuous improvement initiatives.

Requirements & Tech Stack

• Demonstrated experience in retail environments with strong Retail Sales and Product Knowledge skills to understand store operations, assortments, and category performance.
• Ability to drive Customer Satisfaction and deliver high-quality Customer Service when engaging with internal stakeholders and external clients.
• Excellent Communication skills, including the ability to explain complex functional concepts to non-technical audiences and facilitate cross-functional collaboration.
• Hands-on experience in merchandising and supply chain processes such as assortment planning, demand forecasting, replenishment, inventory management, and vendor coordination.
• Comfort working with data and analytics tools to interpret retail KPIs, identify patterns, and recommend actionable improvements.
• Strong problem-solving mindset, attention to detail, and ability to manage multiple initiatives and deadlines in a fast-paced environment.
• Prior exposure to AI/ML-based retail products, ERP or retail systems, or similar technology platforms is an advantage.

Qualifications

• Bachelor’s degree in business, supply chain, retail management, engineering, or a related field; equivalent practical experience will also be considered.