Inbound SDR, India

About the Role

The Inbound SDR role at Rippling offers a unique opportunity to manage high-velocity top-of-funnel sales qualification and navigate a strategic sales process. Inbound SDRs are responsible for prospecting and qualifying new customers and channel partners. The role requires a "winning" attitude, a high sense of urgency, and a passion for sales. This role offers the opportunity to shape processes and build pipelines to support Account Executive counterparts.

• This will be an IST shift role (9 am to 6 pm IST).
• Hybrid: 3 days a week in the Bangalore office (Monday, Tuesday, Thursday).

Key Responsibilities

• Become a product expert across the full platform and understand the competitive landscape.
• Respond to inbound leads from paid, social, organic, and demand generation channels, and qualify them against defined criteria.
• Run discovery calls with strategic, thoughtful messaging.
• Book quality meetings for Account Executives.
• Multithread into accounts that have come in through inbound to reach more decision-makers.
• Hit set daily, weekly, and monthly KPIs.
• Join weekly enablement sessions, call reviews, and 1:1 coaching, and apply feedback quickly.
• Keep Salesforce accurate and up to date.
• Use Salesforce, Outreach, LinkedIn Sales Navigator, ZoomInfo, Apollo, and the dialer to work efficiently.

Requirements & Tech Stack

• Strong communication, especially on the phone and in short, sharp written outreach.
• Own every lead assigned from first touch to a clear outcome, with fast response times and consistent follow-up.
• Comfort in a fast-paced environment and with learning a complex, evolving product.
• Coachability: Take feedback, apply it quickly, and improve from one call to the next.
• Curiosity and initiative: Ask good questions and find ways to get better without waiting to be told.
• Ability to collaborate with others and work cross-functionally among different teams at Rippling.
• Desire to join a competitive team-based environment.

Qualifications

• Month 1: Onboarding on product, customers, sales methodology, tools, and messaging.
• Month 2: Working live leads, with a focus on speed to lead, qualification quality, and a partial quota.
• Month 3: Full ramp and booking qualified meetings consistently.
• Beyond: Building the skills and track record to grow at Rippling, potentially toward an Outbound SDR role, SDR leadership, or another go-to-market path.