Fraud Operations Specialist
Citi
Pune Division, Maharashtra, India0–3 yrs1h agovia LinkedIn
This job at a glance
- Who can apply
- Freshers and up to 3 years · Bachelor's degree
- Must know
- OperationsProject managementPower BI
- Nice to have
- ExcelLean / Six Sigma
- Work
- On-site in Pune Division
- Pay
- Not stated by the employer.
- Skill demand
- Operations43%Excel28%Power BI5%Project management2%of 99 similar fresher jobs posted in India this week
- Listed
- 4 Nov 2026 · still open
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Key Responsibilities
- Follow established procedures to complete complex assignments and resolve problems requiring in-depth investigation or research.
- Provide team assistance, including serving as subject matter expert, leading special projects, training new hires within the work unit, and providing daily guidance to lower-level employees and work allocation, as needed.
- Conduct basic analysis and research, as well as workflow management.
- Support an expansive array of products and services.
- Communicate pertinent information to senior managers and support activities that help mitigate organizational loss or impact, as needed.
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
- Provide operations support services including record/documentation maintenance, storage & retrieval of records, account maintenance, imaging, and the opening of accounts in coordination with the Operations - Core Team.
- Serve as the liaison between operations staff, relationship managers, project managers, custodians, and clients.
- Provide day-to-day operations support in alignment with Citi operations support infrastructure and processes.
Requirements & Tech Stack
- Advanced Excel with AI
- Power BI
- Retail domain knowledge
- Basic understanding of US Retail Banking
- Lean Certification (preferred)
- Experience with Credit Card domain process experience (preferred)
- MS Excel skills (preferred)
- Proficient computer and math skills with a focus on complex databases and spreadsheets.
Qualifications
- 0-3 years of relevant experience.
- Experience working in a business office or operational environment.
- Demonstrates technical and administrative expertise.
- Consistently demonstrates attention to detail.
- Demonstrated knowledge of activities, policies, and procedures of a basic work area.
- Willing to work in Rotational Shifts.
- Bachelor's Degree.