ERS Claims Analyst

About the Role

A Claims Analyst position within the Executive Risk Solutions practice group.

Key Responsibilities

• Assists with ERS claim in-take, submission/notice, and document management.
• Prepares and coordinates communications between clients, insurers, and the placement team.
• Manages the claim tracking process and calendar reminders for follow-up.
• Establishes insurer relationships and contacts to assist in time-sensitive matters.
• Attends carrier functions to represent IMA and cultivate carrier underwriter and management relationships.
• Supports and demonstrates IMA’s core values.
• Values and understands the importance of diversity, equity, and inclusion among all IMA associates.

Requirements & Tech Stack

• Microsoft Office and other business applications.

Qualifications

• Bachelor's degree required.
• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Commitment to excellence and client service.
• Ability to remain calm, adaptable, and resourceful in a fast-paced environment.
• Strong work ethic with the ability to prioritize and manage multiple responsibilities.
• Willingness to learn, take initiative, and assume additional responsibilities as opportunities arise.

Preferred Experience

• Prior insurance claims handling experience.
• Knowledge of claims submission processes and policy requirements.
• Ability to review and interpret insurance claims correspondence.
• Experience supporting claims advocacy efforts on behalf of policyholders.
• Understanding of insurance coverage analysis and policy interpretation.
• Exposure to negotiations with insurance carriers regarding defense arrangements and staffing.

Compensation

• Salary Range: $45,000 USD - $60,000 USD.
• Annual Performance Bonus.
• Stock Purchase.
• Medical Plans.
• Prescription Drugs.
• Dental.
• Vision.
• Family Assistance Program.
• FSA.
• HSA.
• Pre-Tax Parking Plan.
• 401(k).
• Life/AD&D.
• Accident.
• Critical Illness.
• Hospital Indemnity.
• Long Term Care.
• Short-term Disability.
• Long-term Disability.
• Business Travel Accident.
• Identity Theft.
• Paid Time Off.
• Flexible Work Options.
• Paid Holidays.
• Sabbatical.
• Gift Matching.
• Well-Being Stipend.
• Personal and Professional Development.

Final offer amounts will depend on a variety of factors, including the candidate’s geographic location, prior relevant experience, and their knowledge, skills, and abilities.