Management Trainee Program

About the Role

Courier Express is searching for college graduates for entry-level operations analyst roles designed to accelerate your business management career path. This program offers the chance to become a member of our future management team, working closely with expert mentors. It is a unique opportunity to hone essential business skills and quickly reap the benefits of a fast-tracked career.

Key Responsibilities

• Customer Service:
• Interacting with a diverse customer base.
• Resolving customer inquiries.
• Communicating customer feedback to improve product line and operations.
• Working with the sales force to develop positive customer relationships.
• Operations:
• Learning all aspects of the business through in-the-field training in transportation management, warehouse logistics, facilities management, personnel recruiting, and contract administration.
• Developing knowledge and skills for managing a successful operation with a nationwide network.
• Analyzing key performance indicators.
• Auditing internal and external processes.
• Assisting with new business opportunities.
• Defining best practices.
• Regional Recruitment:
• Personnel recruitment and orientation.
• Contract administration.
• Vendor research.
• Advertising via multiple mediums.
• Ensuring all appropriate documentation is complete and submitted for driver issues (e.g., updating insurance, licenses, adding vehicles, adding subcontractors).
• Evaluating and maintaining an available pool of qualified Independent Contractors.
• Implementing and/or improving upon new recruiting methods, tools, sources, and processes.

Requirements & Tech Stack

• Travel
• Flexibility in schedule (schedule will vary depending on training area, ranging from overnight, early morning, and afternoon shifts)

Qualifications

• College graduates

Salary: $50k+

Benefits: 401K Matching, Medical, Dental, Vision, 16 days PTO, Life Insurance, etc.