Voice Process Executive, &Exp

IntouchCX

Hyderabad0–2 yrs1h agovia Naukri

Walk-in drive · 31 Oct to 1 Nov · 10.30 AM - 4.00 PM

📍 [Intouch CX's B16 building, Raheja Mindspace - 5 floor ] Map

This job at a glance

Who can apply
Freshers and up to 2 years · B.Tech / B.E., Diploma or Any graduate
Must know
Customer serviceLead generation
Work
On-site in Hyderabad
Pay
₹2.5–4 LPA
Skill demand
Customer service37%Lead generation9%of 98 similar fresher jobs posted in India this week
Listed
31 Oct 2026 · still open

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Position: Customer Service Associate (CSA Voice)

Location: Hyderabad

Work Mode: Work From Office (WFO)

Process: International Voice Process

Shifts: 24/7 Rotational Shifts

Key Responsibilities

  • Handle inbound and outbound international voice calls
  • Communicate professionally with customers across different markets
  • Understand customer needs and requirements
  • Recommend suitable products and services
  • Resolve customer queries and concerns efficiently
  • Maintain high customer satisfaction
  • Support customer retention
  • Maintain accurate customer and call records

Requirements & Tech Stack

  • Excellent English Communication Skills
  • Immediate Joiners Preferred

Qualifications

  • 10+2 Mandatory
  • Diploma (3 years)
  • Undergraduates
  • BE/B.Tech Graduates
  • Any Stream
  • 0 to 2 years relevant experience

Note: Fresher's are eligible with excellent communication skills.

Note: Candidates with relevant experience can directly walk in for an interview.

Note: Mention HR Shaheen on your resume.

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