Associate, Tech Support
Tesco Business Solutions
Bengaluru, Karnataka, India0–2 yrs1m agovia LinkedIn
This job at a glance
- Who can apply
- Freshers and up to 2 years · Any graduate
- Must know
- Lead generationExcelMicrosoft Office
- Work
- On-site in Bengaluru
- Pay
- Not stated by the employer.
- Skill demand
- Excel22%Microsoft Office16%Lead generation7%of 99 similar fresher jobs posted in India this week
- Listed
- 30 Oct 2026 · still open
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About the Role
- Accountable for probing, triaging, and dispatching jobs to the right person with the right skills using necessary tools, either via phone or emails.
- Responsible for following the Business Code of Conduct and always acting with integrity and due diligence.
- Identifying operational improvements and finding solutions by applying CI tools and techniques.
- Handle Inbound / Outbound Calls within critical metrics.
- Knows and applies fundamental work theories/concepts/processes in own areas of work.
- To probe, triage, and dispatch jobs for the stores.
- Allocate the right man with the right skill at the right time.
- Responds with appropriate levels of urgency to situations that require quick response or turnaround.
- Ability to analyze the root cause and handle 1st level issues.
- Ability to make informed and timely decisions.
Key Responsibilities
- Probing, triaging, and dispatching jobs.
- Handling inbound/outbound calls.
- Root cause analysis and handling 1st level issues.
- Making informed and timely decisions.
Requirements & Tech Stack
- Basic MS Office – Excel
- Speed and Accuracy
- Active Listening
- English Speaking, Reading and Writing
- Logical Thinking
Qualifications
- Any Graduate (Preference of Mech. Engg.)