Client Delivery Associate, AI Training Pod

About the Role

NewtonX is hiring Client Delivery Associates to join their new AI Training Pod. This role connects frontier AI labs with experts to train and evaluate large language models. The position offers a clear path to leadership as the pod scales.

Location: New York City, NY (Hybrid)

Key Responsibilities

• Work with frontier AI labs to train future LLMs by sourcing and delivering expert knowledge.
• Facilitate connections between clients and experts through the NewtonX marketplace.
• Understand clients' technical needs and assist in designing their knowledge requests.
• Assess specific knowledge requirements and onboard experts to the platform.
• Prioritize and multi-task in a fast-paced environment across diverse sectors and geographies.
• Learn about new technologies, research areas, and industries daily, and codify requests into NewtonX’s knowledge graph.
• Mentor and share knowledge with team members, and help shape pod operations.

Requirements & Tech Stack

• AI and LLMs: Strong interest in how models are built, trained, and evaluated.
• Problem-Solving: Ability to take difficult challenges and provide creative solutions.
• Learning Agility: Enjoy learning about a broad range of topics.
• Adaptability: Ability to think on your feet and adapt to changing situations.
• Collaboration & Communication: Enjoy team collaboration, communication, listening, and advocating. Communicate clearly, write well, succinctly, and effectively.
• Independent Work: Enjoy working independently and efficiently with minimal direction and under pressure.
• Calendar Management: Experienced at complex calendar management.
• Basic Office Tools: Basic understanding of Google Docs, Sheets, and Slides.
• Problem Solver: Smart, quick, thoughtful, and resourceful.
• Client Service: Strong client service orientation; confident, professional, and pleasant style.
• US Work Authorization: Valid US work authorization required.

Qualifications

• Experience: 0 - 2 years of professional work experience.
• Education: Bachelor’s degree or greater in a relevant field of study.

Nice to Have

• STEM Background: A STEM background (e.g., mathematics, computer science, physics).
• Advanced Degree: A Master’s in AI/ML or a related field.
• Coding Familiarity: Curiosity for vibe coding and building with AI tools.

What We Offer

• Competitive compensation (base salary $73.25K, monthly performance bonus).
• Standard two-week onboarding followed by pod-specific training.
• Career advancement opportunities, including pod leadership.
• Excellent medical, dental, and vision insurance.
• 401k match with immediate vesting.
• Health savings/flexible savings account.
• Pre-tax commuter benefits.
• Paid time off (vacation, holidays, sick, and parental leave).
• Diverse, collaborative, and positive culture.