Business Management Trainee

About CSAT Prime

CSAT Prime is a sales, marketing, and customer engagement company focused on helping organizations build strong customer relationships and achieve sustainable growth. The company specializes in sales and marketing, telecalling, customer acquisition, and business development, grounded in ethical practices and professional communication. CSAT Prime invests heavily in talent development through practical on-the-job training, management development, and leadership programs for ambitious individuals. Its culture is driven by seven core values: Quality First, Customer-Centricity, Integrity, Accountability, Teamwork, Continuous Learning, and Professionalism. CSAT Prime believes true success comes from maintaining high standards, developing capable people, and building lasting relationships, not just meeting targets.

About the Role

The Business Management Trainee – Sales, Marketing & Leadership will support client acquisition and retention through outbound and inbound customer engagement, telecalling, and follow-ups with prospective and existing customers. This full-time hybrid role is based in Hyderabad, with a combination of in-office work and some work-from-home flexibility.

Key Responsibilities

• Support client acquisition and retention through outbound and inbound customer engagement, telecalling, and follow-ups.
• Learn and execute sales and marketing campaigns.
• Present products or services.
• Handle customer queries.
• Contribute to business development activities.
• Participate in structured training, mentoring, and performance reviews to build leadership, planning, and communication capabilities.
• Maintain accurate records.
• Meet quality and compliance standards.
• Collaborate with team members.
• Progressively take on responsibility for small projects or team initiatives.

Qualifications

• Strong Communication and Customer Service skills to interact professionally with customers, present solutions clearly, and address queries effectively.
• Solid Analytical Skills to interpret data, understand customer behavior, and support decision-making in sales and marketing activities.
• Business and Business Planning skills to contribute to growth strategies, understand market dynamics, and support operational and sales targets.
• Ability to work in a fast-paced, target-driven environment while maintaining high standards of integrity, accountability, and professionalism.
• Strong interpersonal skills and a collaborative mindset, with the willingness to learn, take feedback, and grow into leadership responsibilities.
• Bachelor’s degree in business, marketing, management, or a related field is preferred; fresh graduates and early-career professionals are encouraged to apply.
• Comfort with using basic productivity tools (e.g., spreadsheets, presentations, CRM or calling tools) and openness to learning new systems and processes.