Cake Decorator, Full Time

About the Role

As a Bakery Decorator, you will be responsible for creating and decorating cakes, tarts, pastries, and special-order items, using artistic talents to build and finish specialty bakery goods with attention to detail. You will play a critical role in upholding quality standards by providing outstanding service and delicious treats.

Key Responsibilities

• Assemble, fill, and finish/decorate cakes, tarts, select pastry, and special-order bakery items.
• Build, ice, and decorate cakes and other bakery items following standard procedures.
• Complete production and spoilage records, adjusting production sheets to maintain sufficient product.
• Prioritize production lists and recommend adjustments.
• Merchandise and showcase products in the sales display case.
• Monitor product quality for freshness and ensure proper product rotation.
• Provide guidance and support for Bakery Decorator Apprentices and other Team Members.
• Create special order cake designs based on customer preferences.
• Provide excellent customer service, addressing customer needs effectively, modeling suggestive selling, answering phones and pages promptly and courteously.
• Maintain a clean and sanitary working and shopping environment.
• Maintain equipment in accordance with cleanliness and safety standards.
• Perform opening, mid, and closing duties, ensuring accuracy of signage and pricing.
• Perform other duties as assigned.

Requirements & Tech Stack

• Efficient cake and pastry decorating skills, including intermediate piping techniques and the ability to create decorative flowers and borders.
• Understanding of color theory as it pertains to blending buttercream colors and coordinating palettes.
• Ability to apply proper technique when using all icings, including Swiss Buttercream, American Buttercream, Ganache, Cream Cheese Icing, Whipped Cream, Chantilly, German Chocolate Icing, Fudge Icing, and all varieties of Meringue.
• Ability to follow recipes, directions, and procedures.
• Effective time management and organization skills.
• Advanced knife handling, tool, and equipment safety.
• Basic math skills for recipe conversions and modifications.
• Strong communication skills.
• Willingness to work as part of a team.
• Ability to deliver information clearly and respectfully.
• Ability to meet customer service expectations and standards.
• Strong work ethic.
• Ability to work in a fast-paced environment with a sense of urgency.

Qualifications

• Minimum of 6-12 months retail or restaurant experience.
• Completion of the Bakery Decorator Apprentice training program, or equivalent experience.
• Prior experience within a professional bakery or grocery retail is preferred.

Physical Requirements / Working Conditions

• Must be able to lift 50 pounds.
• In an 8-hour workday: standing/walking 6-8 hours.
• Hand use: single grasping, fine manipulation, pushing and pulling.
• Work requires bending, twisting, squatting, and reaching.
• Exposure to FDA approved cleaning chemicals.
• Exposure to temperatures: <32 degrees Fahrenheit (freezing), 32-40 degrees Fahrenheit (refrigerators), >90 degrees Fahrenheit.
• Ability to work in wet and dry conditions.
• Ability to work a flexible schedule including nights, weekends, and holidays.
• Ability to use tools and equipment, including knives, box cutters, electric pallet jacks, and other heavy machinery.
• May require use of ladders.

Compensation & Benefits

• Wage range: $19.00-$30.20 Hourly, commensurate with experience.
• Whole Foods Market offers "Whole Benefits" for Full and Part-Time Team Members.
• Benefits include eligibility for a store discount, paid time off, financial wellness, health & wellness support programs, and access to other Team Member perks.