Claims Apprentice
Great West Casualty Company
About the Role
The Liability Claims Trainee is an entry-level position designed to prepare individuals for a career as a claims professional through a structured, hands-on training program. Successful completion of the program prepares the trainee to manage liability claims independently. This role provides a clear pathway into an Associate Claims Specialist position upon successful program completion.
What You'll Learn & Do
- Investigate and document liability, bodily injury, and property damage claims
- Complete coverage reviews and understand liability exposure
- Communicate professionally with insureds, claimants, attorneys, and agents
- Document claim activity accurately and in compliance with company standards
- Participate in claim evaluations, reserving, and settlement discussions
- Progress from training scenarios to live claim handling with support
Training Program Overview
- Months 1–3: Claims fundamentals, systems training, written exams
- Months 4–6: Supervised live claim handling with audits and coaching
- Month 7: Job shadowing, final assessment, and graduation to independent handling
Qualifications
- Bachelor’s degree or equivalent experience preferred
- Strong communication and organizational skills
- Willingness to obtain required adjuster licenses
- Interest in long-term career growth in claims