Customer Care, Interview
Shining Stars Institution & travels
Hyderabad(HITEC City +3)0–3 yrs1h agovia Naukri
Posted 14 Nov 2026, 16:58 IST
Walk-in drive · 16 Nov to 15 Dec · 11.00 AM - 1.00 PM
Pocharam, Begumpet, Hi-Tech City & Manikonda Map
This job at a glance
- Who can apply
- Freshers and up to 3 years
- Must know
- Customer service
- Nice to have
- CRM
- Work
- On-site in Hyderabad(HITEC City +3)
- Pay
- ₹1.75–3.75 LPA
- Skill demand
- Customer service60%CRM6%of 117 similar fresher jobs posted in India this week
- Listed
- 14 Nov 2026 · still open
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About the Role
We are looking for enthusiastic and customer-focused individuals to join our Customer Care team. In this role, you will handle customer inquiries, resolve issues effectively, and deliver a high standard of service. Whether you are a fresher starting your career or an experienced professional looking for new growth opportunities, we welcome you to apply.
Roles and Responsibilities
- Handle customer queries via phone calls, emails, or chats to resolve their concerns in a timely and professional manner.
- Provide accurate information about products/services to customers through effective communication skills.
- Maintain records of all interactions with customers using CRM software.
- Collaborate with internal teams to resolve complex issues that require escalation.
Requirements & Tech Stack
- English communication skills (NO MTI & RTI) for clear understanding of customer requirements.
- Proficiency in Hindi speaking will be an added advantage.
- CRM software
Language Requirements
- Pocharam, Begumpet, Hi-Tech City: English + Hindi
- Manikonda: Fluent English with Neutral Accent
Qualifications
- Any 12th passed (Manikonda)
- Graduate (Pocharam, Begumpet, Hi-Tech City)
Age Limit
- Max. 30 years
Experience
- 0-3 years of experience in BPO, calling, inbound process, blended process, voice process, international/domestic customer care/customer support/customer handling/solving queries/problem solving/convincing power.
Salary/CTC
- Subject to Communication Skills & Experience
- Pocharam & Begumpet: 13k - 16k In-hand
- Hi-Tech City: 15k - 21k In-hand, Up to 26k CTC
- Manikonda: 18k - 24k In-hand, 25k - 31k CTC
How to Apply
- Interested candidates can share their updated resume via WhatsApp or call directly at +91 9196254114.
- Mention "Customer Support Application" in the subject/message.
- Positions are filled on a first-come, first-served basis.
Contact Details
- +91 9196254114
- Indrajeet (HR Specialist)
- Shining Stars ITPL