Customer Support Internship
Mom Pharmacy
HyderabadFresher7m agovia Unstop
Posted 14 Nov 2026, 14:57 IST
This job at a glance
- Who can apply
- Freshers and up to 1 year
- Must know
- Customer service
- Work
- On-site in Hyderabad · internship
- Pay
- ₹18,000/month
- Skill demand
- Customer service57%of 114 similar fresher jobs posted in India this week
- Listed
- 14 Nov 2026 · still open
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Company: Mom Pharmacy
About the Role
This internship offers freshers and recent graduates an opportunity to begin their careers in customer support within the healthcare and pharmacy sector. Learn how customer needs are handled in a professional service environment.
Key Responsibilities
- Respond to customer questions through assigned support channels, sharing accurate and courteous guidance.
- Understand customer concerns, record relevant details, and coordinate with internal teams to resolve requests efficiently.
- Follow established processes for documenting conversations, tracking open issues, and providing timely updates.
- Maintain a calm, empathetic, and professional approach, particularly when addressing customer complaints or time-sensitive queries.
- Share recurring customer feedback with the team and contribute to improving the overall support experience.
Requirements
- Open to freshers and recent graduates interested in starting a career in customer support.
- Strong verbal and written communication, active listening, and a customer-first attitude.
- Comfort with learning digital tools and following clear procedures; attention to detail and reliable follow-through are important.
- Ability to work full-time from the Hyderabad location for the four-month internship.
The internship offers a monthly stipend of ₹18,000. The stated fixed full-time package is ₹6 LPA.