Business Services Professional, Intermediate)

About the Role

This full-time position will professionally oversee operational, human resources, and administrative activities of the Division of Plastic & Reconstructive Surgery. Working under the Division Administrative Director (DAD) and the Division Chief, the Business Services Professional will assist with business administration and operational matters, including day-to-day operations, calendar management, fiscal and reporting, procurement, human resources, and monitoring and assuring compliance with administrative and regulatory mandates.

Work Location

• Hybrid – eligible for a hybrid schedule of 3 days per week on campus and as needed for in-person meetings.

Key Responsibilities

General Operational Management Support (70%)

• Provide administrative support to the division director and division chief of Plastic & Reconstructive Surgery, exercising confidentiality, tact, and diplomacy.
• Manage complex faculty schedules/calendars, including coordinating meetings, agendas, and minutes; coordinating clinical activities with clinic and OR staff/calendars; anticipating potential conflicts; and facilitating efficiency through effective calendar management and communications.
• Assist with faculty and non-employee travel arrangements, including booking airfare, hotel, and rental cars; obtaining departmental and University approval for international travel; creating itineraries; and completing expense reports per CU policies and procedures.
• Assist with special projects such as annual block parties, guest lectures, conferences, holiday parties, and strategic planning meetings, as needed.

Program Coordination (15%)

• Arrange and manage division-level meetings, including reserving rooms and coordinating schedules.
• Organize the monthly physician on-call schedule for UCHealth and Highlands Ranch locations.
• Manage the division’s conference room reservation requests.

Human Resources and Faculty Affairs Support (15%)

• Assist with faculty recruitment, including job postings, managing interview scheduling, arranging travel, and providing administrative support for the search committee.
• Assist with staff recruitment, including job postings, interview scheduling, and hiring paperwork.
• Oversee the onboarding process for new faculty and staff, including gathering required documents, coordinating access, reviewing training requirements, and providing resources.

Qualifications

Minimum Qualifications

• A bachelor’s degree in business, business administration, finance, accounting, education, social sciences, healthcare administration, public administration, communications, information systems, or a directly related field from an accredited institution.
• Substitution: A combination of education and related technical/military/paraprofessional experience may be substituted for a bachelor’s degree on a year-for-year basis.

Intermediate Professional Minimum Qualifications

• All Minimum Qualifications listed above.
• One (1) year of professional-level business or healthcare administration, project management, faculty affairs, HR, or directly related experience.

All applicants must meet minimum qualifications at the time of hire.

Preferred Qualifications

• Two years of professional-level business or healthcare administration, project management, faculty affairs, HR, or directly related experience.
• 1+ year of experience working in a healthcare or academic setting.
• Experience with University of Colorado systems including Concur, HCM, and CU Marketplace.

Competencies/Knowledge, Skills & Abilities

• Ability to communicate effectively, both in writing and orally.
• Ability to establish and maintain effective working relationships with employees at all levels.
• Outstanding customer service skills.
• Demonstrated commitment and leadership ability to advance diversity and inclusion.
• Ability to work independently and be flexible.
• Ability to maintain confidentiality.
• Experienced in Microsoft Office Suite, technically adept, software savvy.

Conditions of Employment

• Applicants must be legally authorized to work in the United States without requiring sponsorship. Work visa sponsorship or employment authorization will not be provided now or in the future.

Application Requirements

• A letter of interest describing relevant job experiences as they relate to listed job qualifications and interest in the position.
• Curriculum vitae / Resume.
• Three to five professional references, including name, address, phone number (mobile number if appropriate), and email address.

Anticipated Pay Range

• Entry Professional: $52,374 - $70,181
• Intermediate Professional: $56,995 - $76,374