Cloud Operator

Accenture Federal Services

Key Responsibilities

• Operate and enhance an Infrastructure‑as‑Code ecosystem.
• Ensure secure and reliable system performance across controlled interfaces.
• Contribute to full lifecycle IT delivery for a dynamic federal mission partner.
• Apply configuration management principles and engineering lifecycle best practices to maintain secure and resilient systems.
• Implement, maintain, troubleshoot, test, and document system configurations across Windows Server 2016/2019 and RHEL 7/8 environments.
• Harden operating systems and services to meet federal security and compliance standards.
• Manage and maintain COTS and GOTS applications to ensure operational readiness.
• Sustain production enterprise systems such as firewalls, file servers, and security monitoring tools supporting a large user community.
• Provide responsive, customer‑focused technical support, both in writing and via phone, to quickly diagnose and resolve issues.

Requirements & Tech Stack

• Minimum of 2 years of progressive systems administration experience.
• Minimum of 2 years of hands‑on Windows or Linux system administration.
• Experience supporting cloud environments ( AWS preferred).
• Experience working in a DevSecOps environment.
• Experience with configuration management, automation, and Infrastructure‑as‑Code practices.
• Active Secret clearance (or higher).

Qualifications

• Bachelor’s degree in a technical field OR 4 years of equivalent professional or military experience in lieu of a degree.

Bonus Points

• Experience scripting with PowerShell and/or Bash.
• Familiarity with Jira Service Management and JQL.
• Experience with Microsoft Identity & Access Management configuration.
• Knowledge of Group Policy administration.
• Working understanding of certificate services, CA/PKI infrastructure, and related security technologies.
• Strong communication, documentation, and organizational skills.