Sales Development Representative

About the Role

As the Sales Development Representative at Enzo Health, you will be the primary point of contact for potential clients interested in Enzo Health's AI-powered healthcare solutions. You will collaborate with sales and marketing teams to identify, engage, and qualify prospects for Enzo's innovative documentation and compliance tools. This role is crucial for building the sales pipeline and supporting Enzo Health's mission to transform home health agency operations.

Key Responsibilities

• Lead Generation & Prospecting
• Research and identify potential clients in the healthcare industry, specifically home health agencies and clinical practices.
• Conduct targeted outreach via phone, email, and social media to engage with decision-makers.
• Qualify leads based on the ideal customer profile and pass qualified opportunities to the sales team.
• Maintain accurate records of prospecting activities and outcomes in the CRM system.
• Pipeline Development
• Schedule and coordinate discovery calls and demos between prospects and Account Executives.
• Consistently follow up with prospects to nurture relationships and advance opportunities.
• Collaborate with marketing to leverage campaigns and events for lead generation.
• Track and analyze outreach performance to improve conversion rates.
• Market Intelligence
• Gather and document market insights from prospect conversations.
• Stay informed about healthcare industry trends, competitive offerings, and customer pain points.
• Provide feedback to product and marketing teams on prospect needs and objections.
• Contribute to refining the ideal customer profile and targeting strategy.
• Relationship Building
• Represent Enzo Health professionally as the first point of contact.
• Develop a deep understanding of Enzo's solutions to communicate value propositions effectively.
• Build rapport with prospects by understanding their specific challenges and needs.
• Collaborate cross-functionally with sales, marketing, and product teams.

Requirements & Tech Stack

• CRM system (for record keeping)

Qualifications

• Education
• Bachelor's degree.
• Experience
• 0-2 years of experience in sales, business development, or customer-facing roles.
• Experience in healthcare, SaaS, or technology industries is a plus.
• Experience at an early-stage startup or in a fast-paced environment is a plus.
• No home health experience required; training will be provided on the industry.
• Skills
• Excellent communication skills (written and verbal).
• Strong listening skills.
• Self-motivated with a hunter mentality and resilience.
• Ability to prioritize tasks and manage time effectively.
• Coachable attitude with a desire to learn.
• Curiosity about healthcare and how home health agencies operate.
• Passion for how AI and technology can transform healthcare operations.