VHA Documentation Specialist

About the Role

Trilogy Federal is seeking a motivated and independent Documentation Specialist to document processes for an organization undergoing reorganization. This full-time, remote role focuses on analyzing business processes, technology, and organizational structure to ensure adoption and minimize resistance to a new system. The position is initially for a 6-month term, with a potential to extend to a year.

Key Responsibilities

• Documentation Repository Development: Support the design and/or establishment of a centralized repository (e.g., SharePoint or similar) for organizational documentation, including functions, duties, and supporting materials for new organizational units.
• Functional Documentation Development: Assist in documenting and organizing functions and responsibilities for new organizational components, such as a new employee handbook, to ensure enterprise-wide consistency and clarity.
• SOP and Process Standardization: Support the review, development, and standardization of Standard Operating Procedures (SOPs) and inter-office procedures to align with the future-state operating model.
• Process Mapping / Workflow Documentation: Facilitate process mapping and documentation of key workflows to support transition planning and operational readiness.
• Process Analysis and Improvement: Support the review and analysis of complex financial procedures and documentation, providing recommendations for enhancements.

Requirements & Tech Stack

• Bachelor's degree
• Excellent communication skills (written and verbal)
• Strong command of MS Office tools
• Expert in Microsoft Word, Microsoft Excel, and Microsoft PowerPoint
• Strong attention to detail
• Strong analytical skills
• Ability to establish priorities and meet deadlines
• Ability to effectively communicate and interact with senior-level management and clients
• Ability to obtain a Public Trust clearance

Preferred Qualifications

• VA experience (preferred but not required)