Ocean Customer Experience Specialist
A.P. Moller - Maersk
Chennai, Tamil Nadu, IndiaFresher2h agovia LinkedIn
This job at a glance
- Who can apply
- Freshers and up to 1 year
- Must know
- OnboardingOperations
- Work
- On-site in Chennai
- Pay
- Not stated by the employer.
- Skill demand
- Operations14%Onboarding1%of 120 similar fresher jobs posted in India this week
- Listed
- 5 Nov 2026 · still open
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About the Role
The Ocean Customer Experience Specialist role is part of the Customer Experience stream, which provides services to customers once they are onboarded in the Maersk environment. The Administrative stream includes individuals who primarily support others by performing skilled technical, administrative, or operational tasks.
Key Responsibilities
- Customer channel management
- Case Management
- Customer onboarding and relationship management
- Contract and dispute management
Requirements & Tech Stack
- Skills developed through job-related training and on-the-job experience within a specific job discipline.
- Knowledge of standardized work routines and methods, general facts and information.
- Ability to execute specialized work to support operations.
- Ability to make departures from established processes to resolve problems (at higher levels).
- Works on tasks of limited scope and complexity.
- Exercises independent judgment within defined boundaries and guidelines, typically under supervision.
Qualifications
- Limited job and business knowledge at the time of hiring.