IT Support Technician I, Help Desk Support
Texas Tech University Health Sciences Center
Posted 10 Nov 2026, 14:32 ET · Verified open on LinkedIn 14 Nov, 18:08 ET
This job at a glance
- Who can apply
- New grads, no experience needed · Bachelor's degree
- Must know
- OperationsWindowsMicrosoft OfficeTroubleshooting
- Nice to have
- CompTIA A+
- Work
- On-site in Lubbock
- Pay
- Not stated by the employer.
- Listed
- Nov 10, 2026 · still open
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About the Role
The IT Support Technician I provides technical support and assistance to departments, faculty, staff, and students with the use of basic hardware and some software support and maintenance.
Key Responsibilities
- Provides basic hardware, software, system, and maintenance support for desktops, printers, lab equipment, etc.
- Performs technical duties necessary for department or unit business operations.
Requirements & Tech Stack
- Microsoft Windows
- Apple Macintosh operating systems
- Microsoft Office Suite
- Network domain environments
Qualifications
- Bachelor's degree with coursework in computer science, MIS, IT, or other related area OR a combination of related education and/or experience.
- Experience supporting and troubleshooting Microsoft Windows and Apple Macintosh operating systems.
- Advanced knowledge of Microsoft Office Suite.
- Experience working in network domain environments.
- CompTIA A+, Microsoft certification, or equivalent PC support certification preferred.
- Experience providing technical support and maintaining technical documentation preferred.