Client Growth Partner

Location: Remote

Start Date: Immediately

Role Overview

As a Client Growth Partner at Carely, you will drive top-of-funnel conversion and revenue growth by serving as the primary strategic and empathetic point of contact for families. Your role involves building rapport, diagnosing family needs, qualifying incoming leads, and articulating Carely's value proposition to convert inquiries into active subscriptions. This position combines consultative solution selling with high-empathy relationship management.

Key Responsibilities

• Respond to parent inquiries via calls, WhatsApp, and email.
• Build rapport and clearly explain Carely's services.
• Understand family needs and qualify leads.
• Share plans and pricing in a parent-friendly manner.
• Schedule onboarding with child development specialists.
• Maintain and update CRM with accurate records.
• Provide structured feedback to internal teams.

Qualifications

• Graduate or professional degree in Rehabilitation, Psychology, Special Education, Human Development, or a related field.
• Strong interest in direct sales and client growth.
• Excellent communication skills in English & Hindi (other Indian languages is a plus).
• Empathetic, patient, and confident when speaking with parents.
• Organized, detail-oriented, and comfortable using digital tools.