Customer Service
NosNia.ai
Ahmedabad, Gujarat, IndiaFresher2h agovia LinkedIn
Posted 13 Nov 2026, 11:11 IST · Last seen open on LinkedIn 13 Nov, 12:13 IST
This job at a glance
- Who can apply
- Freshers and up to 1 year · Any graduate
- Must know
- Lead generationCRM
- Nice to have
- Customer service
- Work
- On-site in Ahmedabad
- Pay
- Not stated by the employer.
- Skill demand
- Customer service85%CRM13%Lead generation11%of 150 similar fresher jobs posted in India this week
- Listed
- 13 Nov 2026 · still open
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Customer Support Executive
Company: NosNia.ai
About the Role
Nosnia.ai is an AI-powered SaaS platform focused on automating communication, lead generation, and customer engagement via WhatsApp and omnichannel solutions. We are seeking enthusiastic, customer-focused individuals for the role of Customer Support Executive. This position is well-suited for freshers demonstrating strong communication skills and a desire to learn.
Key Responsibilities
- Handle customer inquiries via chat, email, WhatsApp, and calls.
- Comprehend customer issues and deliver prompt resolutions.
- Guide customers on effectively utilizing the Nosnia.ai platform.
- Escalate technical or product-related issues to appropriate teams.
- Maintain precise records of customer interactions and follow-ups.
- Ensure customer satisfaction through professional communication.
- Collaborate with internal teams for issue resolution.
- Provide basic product demonstrations and guidance as needed.
Requirements & Tech Stack
- Excellent verbal and written communication skills.
- Strong problem-solving and customer-handling abilities.
- Basic computer and internet knowledge.
- Aptitude to quickly learn new software and technologies.
- Positive attitude and customer-centric approach.
- Good organizational and time management skills.
Qualifications
- Any Graduate (Freshers welcome).
- Experience in customer service, telecalling, or support roles is a plus.
- Familiarity with CRM tools is beneficial.
What We Offer
- Opportunity to work with a rapidly growing AI SaaS company.
- Learning and career growth prospects.
- Exposure to customer success and technology platforms.
- Supportive and collaborative work environment.
Job Details
- Position: Customer Support Executive
- Experience: Fresher
- Job Type: Full-Time
- Location: Ahmedabad (Work From Office)
How to Apply
Send your updated resume to: [email protected]
WhatsApp: +91 92134 53923