Customer Support Associate
Wellversed
Gurugram, Haryana, India0–2 yrs1h agovia LinkedIn
Posted 13 Nov 2026, 12:33 IST · Last seen open on LinkedIn 13 Nov, 13:21 IST
This job at a glance
- Who can apply
- Freshers and up to 2 years
- Must know
- SalesMarketingStakeholder managementCustomer serviceExcel
- Nice to have
- CRM
- Work
- On-site in Gurugram
- Pay
- Not stated by the employer.
- Skill demand
- Customer service85%Sales12%Marketing1%Stakeholder management1%of 149 similar fresher jobs posted in India this week
- Listed
- 13 Nov 2026 · still open
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About the Role
Wellversed is seeking a dynamic and customer-focused individual to join their team as a Customer Experience Professional.
Key Responsibilities
- Resolve customer queries, complaints, or requests on a daily basis.
- Build and maintain productive relationships with customers, communicating professionally and courteously.
- Gather customer feedback and collaborate with Product, Sales, and Marketing teams to improve offerings.
- Escalate complex customer issues to relevant stakeholders for timely resolution.
- Track the quantity and quality of queries handled to ensure productivity and efficiency.
- Engage in cold calling to reach out to potential clients for gathering feedback.
Requirements & Tech Stack
- Minimum of 6 months of work experience in customer support or a related field.
- Impeccable communication skills, both verbal and written.
- Patience and the ability to handle challenging customer interactions.
- Basic proficiency in Excel/Google Sheets.
- Strong email writing skills.
- Active listening skills.
- Empathy towards customers.
- Experience with CRM tools is a plus.
About Wellversed
Wellversed owns and operates a portfolio of nutrition brands, including Wellcore, YouWeFit, Zero Sugar, Dynamite, Okami, and Osmo. These brands are made available through an omni-channel approach, including their eCommerce portal (www.wellversed.in).