AES Salesforce CGRE Cloud Developer

About the Role

As an AES Salesforce CGRE Cloud Developer – Associate within PwC's Acceleration Center India, you will contribute to Salesforce application development, configuration, data support, and issue resolution within managed services. This role involves helping clients improve their key processes and technology operations. As an Associate, you will build your skills by supporting project tasks, learning from varied client needs, adapting to changing scope, and bringing curiosity, reliability, and ownership to your work. You will help execute client interaction, data review, enrichment, processing, quality control activities, and escalation handling while developing your knowledge of Salesforce tools, delivery methods, and professional standards.

Key Responsibilities

• Executing Salesforce configuration and custom development tasks within managed service delivery engagements
• Supporting application lifecycle activities across build, enhancement, integration, and maintenance workstreams
• Reviewing client data, identifying quality issues, and performing enrichment and processing activities
• Monitoring quality control procedures, documenting findings, and raising issues for timely resolution
• Handling service requests, queries, and escalations tied to Salesforce-supported business processes
• Applying process documentation, delivery standards, and service management practices to day-to-day work
• Tracking corrective actions and following up on open items to support smooth service delivery
• Learning new tools, technical methods, and client processes while contributing reliable work across assignments

Requirements & Tech Stack

• Salesforce configuration or custom development experience in client service settings
• Good hands-on Salesforce Configuration and Customization (LWC/ Apex / Test Classes) is a must.
• Implementation experience using Sales/Service Cloud/Consumer Goods Cloud.
• Good hands-on and understanding of Consumer Goods Cloud.
• Good understanding of the API led architecture.
• Good to have: Consumer Goods Cloud Retail Execution Experience
• Applying cloud development skills across application modernization and support work
• Gathering requirements, analyzing data, and translating findings into code
• Using Active Listening, Communication, and Teamwork in fast-paced environments
• Managing feedback loops, issue tracking, and process documentation
• Learning Salesforce tools, technical standards, and commercial awareness

Qualifications

• At least a Bachelor's degree
• Oral and written proficiency in English required