Application Support
Creative Hands HR
Hyderabad, Chennai, Bengaluru0–5 yrs3h agovia Naukri
This job at a glance
- Who can apply
- Freshers and up to 5 years
- Must know
- Operations
- Work
- On-site in Hyderabad
- Pay
- ₹2–3.5 LPA
- Skill demand
- Operations30%of 99 similar fresher jobs posted in India this week
- Listed
- 11 Nov 2026 · still open
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About the Role
Application Support
Key Responsibilities
- Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
- Respond to email messages for customers seeking help.
- Ask questions and determine the client with problems of the software or hardware.
- Walk the client through problem-solving process.
- Follow standard procedures and guide users on appropriate action.
- Identify and escalate situations requiring urgent attention to the relevant personnel.
- Track, route, and redirect problems to correct departments.
- Respond to service tickets in a timely manner.
- Manage the setup of new users.
- Maintain an inventory of IT equipment, software, and licenses.
Requirements & Tech Stack
- Strong communication skills.
Qualifications
- Graduation not mandatory.