Governance & Control Quality Assurance Analyst

About the Role

Joining as a "Governance & Control Quality Assurance Analyst," you will be a member of the Governance & Controls team. This role is responsible for completing defined Quality Assurance (post-processing completeness checks) across a range of CDD and EDD-based financial crime prevention activities within the CIB Financial Crime Execution (FCE) Team. Working within established procedures and with support from more experienced colleagues, the role will:

Key Responsibilities

• Complete allocated QA checks accurately and within agreed timescales, following documented methodologies and procedures.
• Identify and clearly record errors, control observations, and potential issues, escalating them to the appropriate colleague where required.
• Provide clear feedback to support risk awareness and "Right First Time" performance across FCE.
• Contribute to the consistent operation and continuous improvement of the quality assurance framework.
• Provide evidence and support for issues, reviews, and audits as requested.

Quality Assurance Coverage (c.60%)

• High-risk forums
• Financial Crime (FC) Exits
• Politically Exposed Persons (PEP) Checks (including Global PEP Register accuracy)
• PEP Alerts
• AML Watchlist Alerts
• RAU Risk Assessments
• Financial Crime Remediation activity
• RAU Sampling (Business Activity Reviews (BARs) – Nature of Business / Source of Funds (NoB/SoF))
• Financial Institutions QA of QC checklist
• Forum Admin / Forum Secretariat QA
• Suspicious Activity Reports (SARs) and Post Office SARs
• All Alerts and Investigations

Stakeholder Management and Leadership

• Communicate clearly and professionally with immediate colleagues and relevant stakeholders across FCE and partner teams, seeking guidance for complex, sensitive, or disputed matters.

Decision-making and Problem Solving

• Apply an analytical and methodical approach to QA checks and straightforward problem-solving.
• Recognize potential issues or risks, gather the relevant facts, and escalate in line with agreed procedures.
• Suggest practical opportunities to improve the efficiency or clarity of QA processes for consideration by more senior colleagues.

Risk and Control Objective

• Manage risk and strengthen controls in relation to allocated work by following established procedures, maintaining accurate records, and promptly escalating concerns.

Requirements & Tech Stack

• Strong attention to detail and accuracy, particularly when recording assurance outcomes.
• Well organized, with the ability to plan and prioritize allocated tasks to meet agreed deadlines.
• A positive approach, willingness to learn, and readiness to take responsibility for the quality of own work.
• Able to work independently on defined tasks while collaborating effectively with colleagues and seeking guidance when needed.
• Experience of providing support to QA teams, and/or completing quality checks, assurance activity, or other detail-focused operational reviews is preferred.
• Ability to apply documented policies and procedures consistently and seek guidance where requirements are unclear.
• Good document management skills and confidence using standard Microsoft Office tools.
• Working knowledge of Microsoft tools including Excel and Powerpoint.

Qualifications

• An understanding of Financial Crime.
• A good understanding of the Corporate Banking business and the various Client types.

This role will be based out of Gurgaon.