Hostess

About the Role

The Host/Hostess at Red Rhino Brewing Co. is a full-time, on-site position based in Hyderabad. This role is responsible for greeting guests warmly, managing waitlists and reservations, and guiding guests to their tables in a timely and organized manner. This position works closely with the restaurant and bar team to ensure a smooth and enjoyable guest experience aligned with Red Rhino’s craft-driven brand.

Key Responsibilities

• Greeting guests warmly
• Managing waitlists and reservations
• Guiding guests to their tables in a timely and organized manner
• Answering phone inquiries
• Providing accurate information about menus and promotions
• Coordinating with serving staff to optimize table turnover
• Supporting a welcoming atmosphere in the front-of-house
• Maintaining cleanliness and order in the entrance and waiting areas
• Handling guest requests
• Addressing basic service issues by communicating promptly with the management team

Qualifications & Skills

• Strong customer-facing skills, including Customer Service and Interpersonal Skills
• Clear and professional Communication abilities, with good Phone Etiquette
• Experience managing Reservations, waitlists, and seating plans in a restaurant, bar, or hospitality environment
• Ability to remain calm, courteous, and organized in a fast-paced setting
• Basic knowledge of restaurant operations and interest in craft beer and hospitality is preferred
• Reliable time management
• Flexibility to work evenings, weekends, and holidays
• A collaborative approach to working with diverse teams
• Previous experience in hosting or front-of-house roles in hospitality is an advantage
• Formal education in hospitality or related fields is beneficial but not required.