Jr. Firewall Analyst (Hybrid in Charlotte, NC)

Optomi

Charlotte Metro0–2 yrs56m agovia LinkedIn

This job at a glance

Who can apply
New grads and up to 2 years
Must know
CybersecurityWindowsTroubleshootingOnboardingHelp desk
Nice to have
Network securityNetworking
Work
Hybrid in Charlotte Metro
Pay
Not stated by the employer.
Skill demand
Cybersecurity59%Troubleshooting51%Windows33%Onboarding8%of 99 similar entry-level jobs posted in the US this week
Listed
Nov 3, 2026 · still open

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Jr. Firewall Analyst

About the Role

  • 12-month contract, renewed annually.
  • Hybrid schedule (approx. 3 days/week on-site in Charlotte, NC).
  • Entry-level opportunity for network professionals to grow into firewall administration and cybersecurity.

Key Responsibilities

  • Receive, review, process, and implement firewall change requests in line with established change management procedures.
  • Plan and schedule maintenance windows, then perform annual firewall code upgrades across network security devices.
  • Troubleshoot firewall and connectivity issues and escalate to senior engineers when needed.
  • Document changes, configurations, and procedures accurately.
  • Collaborate with network, security, and application teams to ensure changes are on schedule with minimal disruption.
  • Learn the environment during onboarding and take on more firewall administration over time.

Requirements & Tech Stack

  • Hands-on network experience.
  • Working knowledge of networking fundamentals (TCP/IP, routing, switching, VLANs, NAT).
  • Experience with Cisco networking equipment.
  • Strong communication skills and attention to detail.
  • Eagerness to learn firewall technologies and build a career in cybersecurity.

Qualifications

  • Associate degree or higher in a technical field, OR equivalent certifications such as CompTIA Network+ or Cisco CCNA.

Nice-to-Have:

  • Palo Alto firewall experience.
  • Cisco certification beyond CCNA.
  • Telecommunications background.
  • Experience with change management or ticketing systems (e.g., ServiceNow).
  • Prior experience performing device upgrades or patching in a maintenance window.

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