Customer Service Representative
Kelly
De Pere, WIFresher8m agovia LinkedIn
This job at a glance
- Who can apply
- New grads and up to 1 year
- Nice to have
- Customer serviceAccount management
- Work
- On-site in De Pere
- Pay
- $18–$23 an hour
- Skill demand
- Customer service95%Account management1%of 148 similar entry-level jobs posted in the US this week
- Listed
- Nov 9, 2026 · still open
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About the Role
Seeking a Customer Service Representative to work at a leading organization in De Pere, WI.
Pay & Shift
- Salary/Pay Rate/Compensation: $18-$23 per hour (Pay determined by experience)
- Shift: Monday-Friday, 1st Shift (Regular Office Hours)
Why You Should Apply
- Competitive pay rate with potential for growth based on experience
- Long-term, stable career opportunity in a collaborative office environment
- Comprehensive training provided on industry-specific services
- Strong emphasis on teamwork, professional development, and customer satisfaction
Key Responsibilities
- Serve as the primary point of contact for customers via phone, email, and in person
- Manage customer accounts and maintain positive client relationships
- Assist with print and mailing projects from initiation to completion
- Respond to website quote requests and communicate with prospective customers
- Prepare estimates, enter orders, process billing, and assist with collections
- Coordinate customer projects to ensure accuracy and timely completion
- Order office and production supplies as needed
- Support shipping and receiving activities
- Maintain accurate records, filing systems, and customer documentation
- Verify work orders and project details to ensure quality and accuracy
- Provide backup support to other team members during vacations, absences, and peak periods
- Collaborate with team members across departments to meet customer and business goals
Requirements & Tech Stack
- Possess strong verbal and written communication skills
- Demonstrate excellent attention to detail and organizational abilities
- Able to manage multiple tasks and priorities in a fast-paced environment
- Basic computer proficiency and a willingness to learn new software and systems
- Bring a problem-solving mindset with a strong focus on customer satisfaction
- Dependable, professional, and team-oriented
Qualifications
- Previous customer service, administrative, office support, or account management experience (preferred)
- Entry-level candidates looking to build a long-term career—job longevity and customer-facing experience are highly valued.