Apprentice Optician, Oakbrook Center

About Warby Parker

Warby Parker was founded with a mission: to inspire and impact the world with vision, purpose, and style. We're constantly asking ourselves how we can do more and make a greater impact, and that starts by reimagining everything that a company and industry can be. We want to demonstrate that a business can scale while doing good in the world, without charging a premium for it. And we've learned that it takes creativity, empathy, and innovation to achieve that goal. Since the day we launched in 2010, we've pioneered ideas, designed products, and developed technologies that help people see. We offer everything you need for happier eyes at a price that leaves you with money in your pocket, from designer-quality glasses and contacts to eye exams and vision tests, and you can meet us online, at our stores, or even in your home. Wherever and whenever you need it, we're there to make exceptional vision care simple and accessible. Delightful, too. Ultimately, we believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program.

About the Role

Warby Parker is searching for skilled and enthusiastic Apprentice Opticians to join our growing team and play an integral part in helping people see. In this role, you'll become an expert on our brand and our glasses. Whether you're helping longtime Warby Parker fans or first-time wearers, you'll deliver extraordinary customer service to leave them excited and confident about our glasses. Along the way, you'll partner with motivated, collaborative individuals who take their work seriously. You'll also expand your current skill set with a slew of career-advancing resources and benefits. Our ideal candidate is a lifelong learner who's eager to help Warby Parker grow.

Key Responsibilities

• Work directly with a mentor who is either a licensed optician (in licensed states) or a certified optician (in non-licensed states) to learn how to meet customers' eyewear needs.
• Learn how to take and record measurements, adjust and fit eyewear, and execute these details with flawless accuracy.
• Learn how to check that our finished eyewear meets our optical standards, as well as customer requirements and requests.
• Develop the expertise to explain prescription terminology and product offerings to customers.
• Work with your team to make sure all customers receive exceptional service.
• Learn how to help customers choose the best frames and lenses based on their prescription needs, face fit, personal style, and lifestyle.
• Collaborate with your team to form best practices for sales and customer service that can be implemented throughout the organization.
• Represent our brand to help educate others and get them excited about our values and mission.

Who You Are

• Interested in working in a medical-oriented role to help people see.
• Passionate about working with people.
• A hands-on problem solver who's excited to learn a new technical skill.
• A clear, effective, and professional communicator.
• Dedicated to going above-and-beyond to help customers (and your team!).
• An energetic, positive team player who's able to adapt in a fast-paced, ever-changing work environment.
• Extremely detail-oriented and capable of juggling a wide range of responsibilities.
• Open-minded—you're constantly learning and challenging what you know.
• Someone who takes your work very seriously, but not yourself.
• Not on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE).

Requirements & Tech Stack

No specific tech stack mentioned in the provided text.

Benefits

For Full-Time Employees

• Health, vision, and dental insurance
• Life and AD&D Insurance
• Paid sick leave
• Paid Holidays
• Vacation days per year
• Retirement savings plan (401(k))
• Parental leave (non-birthing parents included)
• Short-term disability
• Employee Stock Purchase Plan
• Employee Assistance Program (EAP)
• Bereavement Support
• Optical Education Reimbursement
• Free eyewear
• And more

For Part-Time Employees

• Employee Assistance Program (EAP)
• Employee Stock Purchase Plan
• Free eyewear
• Paid sick leave
• And more