Customer Service Executive
Hexaware Technologies
Thane, Navi Mumbai, Kalyan0–4 yrs6d agovia Naukri
Job Title: Customer Service Executive
Company: Hexaware Technologies
About the Role
- Outbound Voice Process
- Background Verification Process
Key Responsibilities
- Make outbound calls to customers for background verification.
- Verify and confirm customer information accurately.
- Follow the prescribed verification process and company guidelines.
- Maintain accurate records of calls and verification details.
- Communicate professionally and ensure timely completion of assigned tasks.
Requirements & Tech Stack
- Outbound Voice Process experience (for experienced candidates)
- Excellent communication skills
Qualifications
- HSC Pass / Graduate
- Age Limit: Up to 32 years
Experience
- Freshers: Eligible
- Experienced Candidates: Minimum 6 months of BPO experience
Compensation
- Freshers: ₹17,000 per month
- Experienced Candidates: ₹22,000 - ₹25,000 per month, depending on experience and interview performance
Work Details
- Shift Window: 5:30 PM to 6:30 AM
- Working Hours: Any 9.5-hour shift within the shift window
- Week Offs: Saturday and Sunday (Fixed)
- Work Location: LOMA IT Park, Ghansoli, Navi Mumbai
- Transportation: One-way transport facility provided