Production Support Analyst

About the Role

FDM Group invites individuals to launch a dynamic and impactful tech career, offering coaching, mentorship, and support. As an FDM Consultant, you will gain hands-on experience from day one with global companies across various industries like banking, consulting, retail, and insurance. FDM helps develop your strengths and matches them to the right roles.

Opportunities may include

• Production Support Engineer: Monitor and troubleshoot live systems to ensure uptime and performance. Collaborate across teams to resolve incidents and maintain critical services.
• DevOps Engineer: Automate CI/CD pipelines, manage infrastructure as code, and streamline deployments using tools like Jenkins, Docker, and Kubernetes.
• System Administrator: Install, configure, and maintain servers and enterprise systems, applying updates, managing users, and scripting automation.
• Site Reliability Engineer: Support agile teams by leading daily stand-ups, encouraging collaboration, and helping remove blockers.

What's in it for you?

• Fast-track your career with 6-12 weeks of initial upskilling courses, followed by practice-based learning.
• Opportunity to work on exciting, business-critical projects with top-tier companies.
• Deliver solutions across the application lifecycle.
• Gain skills to excel in IT Operations with hands-on support and real client projects.
• Grow into senior roles with ongoing coaching through the Skills Lab.
• Support from the Consultant Experience Team for wellbeing, health, and happiness.
• Potential to qualify for relocation support.

Requirements & Tech Stack

• University degree level (bachelor or higher).
• Able to commit to at least two years of employment with FDM as a consultant following the initial training period.
• Strong problem-solving and analytical skills.
• Great interpersonal and communication skills.
• Legally authorized to work in the US without employer sponsorship.
• Willingness to commit to on-site work in client offices in specified states.

About FDM

FDM Group powers the people behind tech and innovation. With over 35 years of experience, FDM coaches, mentors, and launches fresh thinkers from diverse backgrounds into careers. They partner with global companies to deliver talent and guide their people toward growth.

• 18 global centers.
• 25,000+ careers launched.
• 300+ trusted client partners.

Additional Considerations

FDM Group, Inc. is registered to operate and hire employees in select states within the US. Applications will be considered from candidates residing in or willing to relocate to: Arizona, California, Colorado, Delaware, Florida, Georgia, Illinois, Indiana, Massachusetts, Maryland, Minnesota, North Carolina, New Jersey, New York, Pennsylvania, Tennessee, Texas, Utah, and Virginia.