Relationship Banker, Las Vegas North

Bank of America

Key Responsibilities

• Educates and assists clients in conducting transactions through self-service resources (e.g., mobile banking, online banking, ATM).
• Processes cash transactions for clients accurately and efficiently.
• Engages clients in deep conversations to understand their financial and life priorities.
• Connects clients to solutions that meet their financial goals.
• Executes the bank's risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows established processes and guidelines, adhering to all applicable laws and regulations.
• Grows business knowledge and network by partnering with experts in small business, lending, and investments.
• Manages financial center traffic, appointments, and outbound calls effectively.
• Drives the client experience.
• Manages cash responsibilities.

Requirements & Tech Stack

• Enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client.
• Ability to collaborate effectively and build strong relationships.
• Passion, commitment, and drive to deliver an experience that improves clients' financial lives.
• Confidence in identifying solutions for new and existing clients based on their needs.
• Effective and confident communication skills, comfortable engaging all clients.
• Ability to learn and adapt to new information and technology platforms.
• Confidence in educating clients on how to conduct simple banking transactions through self-service technologies (e.g., ATM, online banking, mobile banking).
• Strong critical thinking and problem-solving skills.
• Ability to manage time and capacity efficiently.
• Focus on results while acting in the best interest of the client.
• Must be able to work weekends and/or extended hours.
• May be scheduled at any financial center location within a reasonable distance.
• 1st shift
• 40 Hours Per Week

Qualifications

• Experience in financial services and knowledge of financial services industry, products and solutions (Desired)
• One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals (Desired)
• Six months of cash handling experience (Desired)
• Bachelor's Degree or business-relevant Associate’s Degree (e.g., business management, business administration, finance) (Desired)

Skills

• Adaptability
• Business Acumen
• Customer and Client Focus
• Oral Communications
• Problem Solving
• Account Management
• Client Experience Branding
• Client Management
• Client Solutions Advisory
• Relationship Building
• Business Development
• Pipeline Management
• Prospecting
• Referral Identification
• Referral Management