PROCESS DELIVERY SPECIALIST-LEAD To CASH
IBM
Bengaluru2–4 yrs6h agovia Naukri
About the Role
As a Process Delivery Specialist - Lead to Cash, you will be responsible for processing Accounts Receivable, posting and balancing daily cash applications, preparing journal entries, filing records, and general account reconciliations. You should be flexible to work in shifts.
Key Responsibilities
- Analysis of receivable accounts
- Investigation of entries
- Pulling audit prep work
- Involvement in netting instructions, Direct Debit run, rejection of Direct Debit, and Oracle updating
- Investigating unapplied payments, rectifying them, and ensuring proper allocation
- Providing information relating to customer payments, refunds, and other miscellaneous accounts receivables questions
- Adhering to client Service Level Agreements (SLAs) and meeting specified timelines
Requirements & Tech Stack
- Commerce graduate
- Minimum of 2-4 years of experience in Order to Cash (O2C)
- Expertise in enhancing cash application automation, increasing touchless cash settlement, and reducing complexity and instability in assigned accounts
- Proven track record in meeting accuracy and timeliness goals, achieving individual and business metrics
- Collaborating with customers, sales, and finance for improvements
- Demonstrated hands-on proficiency in enhancing cash application automation, maximizing touchless cash settlement, and minimizing complexity and instability in assigned accounts
- Proficient in MS Office applications
- Proficient in any ERP software as an end-user
- Self-directed and ambitious achiever
- Meeting targets effectively
- Skilled in thriving under deadlines and contributing to change management, showcasing strong interpersonal teamwork
Qualifications
- Bachelor's Degree
Preferred Education: Master's Degree