Intern, CRM/ERP support
Buildesk
Noida, Uttar Pradesh, IndiaFresher3h agovia LinkedIn
This job at a glance
- Who can apply
- Freshers and up to 1 year · B.Tech / B.E., BCA, BBA or MBA / PGDM
- Must know
- CRMTroubleshootingOnboardingExcelMicrosoft Office
- Nice to have
- SalesProject management
- Work
- On-site in Noida · internship
- Pay
- Not stated by the employer.
- Skill demand
- Excel30%CRM18%Onboarding8%Troubleshooting5%of 98 similar fresher jobs posted in India this week
- Listed
- 5 Nov 2026 · still open
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About the Role
Intern - CRM/ERP Support at Buildesk
Key Responsibilities
- Assist with CRM and ERP implementation, configuration, and workflow customization.
- Troubleshoot basic technical and customer-related queries and maintain records of issues and resolutions.
- Participate in client training, product demonstrations, requirement discussions, and feedback collection.
- Coordinate with Sales, Onboarding, Implementation, and internal teams to support customer transitions.
- Monitor customer engagement, identify potential churn risks, and assist with upselling or cross-selling opportunities.
- Conduct basic market and competitor research, analyze sales and customer data, and prepare reports or MIS.
- Follow up with clients promptly and support positive, long-term customer relationships.
Requirements & Tech Stack
- Graduate or pursuing graduation in BBA, BCA, B.Tech, MBA, Business Administration, Information Technology, or a related field.
- Freshers and candidates seeking an internship are welcome.
- Good communication, interpersonal, coordination, and follow-up skills.
- Basic understanding of CRM and ERP systems, customer success, business development, or technology solutions.
- Basic analytical and problem-solving ability.
- Working knowledge of MS Office, especially Excel and PowerPoint.
- Ability to learn software and processes quickly, collaborate effectively, and maintain a positive, customer-focused approach.
- Basic knowledge of sales or project management is an advantage.
- This is a full-time, in-office internship based in Noida for 6 months.
- Monthly stipend: ₹7,000–₹10,000, based on performance.
- Strong performers may be considered for a Pre-Placement Offer (PPO).