Customer Support Executive
BonusHub
Noida0–3 yrs1h agovia Naukri
Posted 13 Nov 2026, 11:02 IST · Last seen open on Naukri 13 Nov, 12:04 IST
This job at a glance
- Who can apply
- Freshers and up to 3 years
- Must know
- Customer serviceExcelMicrosoft OfficeTroubleshooting
- Work
- On-site in Noida
- Pay
- ₹2.5–3 LPA
- Skill demand
- Customer service85%Troubleshooting12%Excel9%Microsoft Office6%of 149 similar fresher jobs posted in India this week
- Listed
- 13 Nov 2026 · still open
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Company: BonusHub
Location: Noida - B-152, First Floor, Sec-6, Noida 201301
Working Days: 6 Days a week
About the Role
We are seeking a Customer / Technical Support Executive to assist the reporting manager in daily tasks and provide technical support on call by resolving customer queries. The role involves building new client relationships and maintaining existing ones.
Key Responsibilities
- Assist the Reporting Manager with day-to-day operational tasks.
- Provide technical support to customers via phone calls and emails.
- Handle customer escalations and resolve issues efficiently.
- Maintain regular communication with clients.
- Manage and update data and reports.
- Identify the root cause of customer issues and provide solutions.
Requirements & Tech Stack
- Strong English communication (verbal and written).
- Good command of MS Excel and MS Office tools.
- Ability to diagnose and troubleshoot technical issues.
- Strong interpersonal and problem-solving skills.
- Ability to handle customer queries and escalations professionally.
- Experience with POS terminal support will be an added advantage.
Qualifications
- 03 years of experience in a Technical Support Role.
- Freshers with good communication skills can also apply.