Miami University Work Planning Technician

About the Role

The MU Work+ Planning Technician position supports asset management of bus stop signs and fleet ITS equipment. This entry-level position provides insight into the public transit industry, with various foundational assignments for professional development.

Key Responsibilities

• Maintain tracking logs of work scheduled and completed tasks.
• Maintain, secure, and document custody control of ITS and IT assets according to PCI and organizational compliance requirements.
• Install, troubleshoot, and repair fleet ITS as directed by the Transit Planner.
• Learn new fleet ITS hardware and software.
• Adapt to changing environment and technology.
• Collect field data using GIS.
• Install and remove signage throughout the service area at the direction of the Transit Planner.
• Provide basic helpdesk assistance to users.
• Analyze data in Excel and ArcGIS Pro.
• Conduct field surveys to collect ridership data.
• Assist management with special projects.
• Maintain composure and act thoughtfully under pressure.
• Promote a positive public image of BCRTA and exceed customer expectations.
• Attend training events and meetings as assigned.
• Act as a BCRTA ambassador, project a positive attitude, and promote superior customer service.
• Follow all BCRTA procedures and policies.
• Other duties as assigned.

Requirements & Tech Stack

• Must be pursuing an associate or bachelor’s degree at Miami University.
• GIS coursework is preferred but not required.
• Familiarity with Microsoft Office Applications.
• Familiarity with ESRI ArcGIS products.
• Familiarity with basic hand tools like impact drills, hammers, pliers, and wrenches.
• Moderate to advanced exposure to Microsoft Suite with proven ability to learn new software and hardware platforms.
• Must enjoy technical processes and technologies.
• BCRTA will train qualified candidates to use industry-specific applications.

Physical & Visual Activities

• Physically and mentally qualified to safely operate transit vehicles and perform all related essential job functions.
• Floor lift a minimum of 30 lbs.
• Knee lift strength of at least 30 lbs.
• Waist lift strength of at least 50 lbs.
• Chest lift strength of at least 20 lbs.
• Overhead lift strength of at least 20 lbs.
• Horizontal push/pull strength of at least 80 lbs.
• Medium agility/dynamic balance.
• Low finger dexterity.
• Low manual dexterity.
• Continuous ability to stay seated.
• Continuous ability to twist and turn head.
• Frequently able to bend over/stoop.
• Frequently able to climb steps.
• Kneel or squat.
• Reach overhead.
• Constant period of hearing, near and far acuity, depth perception, color vision.
• Frequent periods of speaking, standing, walking and sitting.
• Occasional periods of squatting, kneeling, reaching and twisting.
• Exposure to low and high temperature extremes according to seasonal temperatures.
• Limited exposure to vehicle exhaust.

Qualifications

• Versatile self-starter, willing to learn new processes and applications.
• Ability to read and interpret documents and instruments.
• Ability to analyze problems and research solutions.
• Ability to multitask in a quick-paced environment without forgetting details.
• Well-developed oral and written communication ability.
• Ability to work independently in the field and office.
• Performs as an effective team player.
• Effective organizational skills in research and record keeping.
• Valid Ohio driver’s license.
• Clean motor vehicle record.