Sales Support Executive

About the Company

Petria Life Science LLP is a Bengaluru-based distributor specializing in products for food testing laboratories and the biopharmaceutical industry, with a focus on Molecular Biology and Microbiology solutions.

Job Summary

We are looking for a motivated and detail-oriented Sales Support Executive to support our sales team in product enquiries, quotations, customer coordination, and technical product information. This is not a field work role. The candidate should have a basic understanding of laboratory products and the ability to communicate effectively with customers and suppliers.

Key Responsibilities

• Sales Coordination & Customer Support
• Handle customer enquiries via email and phone.
• Coordinate with the sales team for quotations.
• Communicate product availability, pricing, delivery timelines, and order status.
• Follow up on pending quotations and support order conversion.
• Maintain professional relationships with customers and suppliers.
• Technical Product Support
• Build basic understanding of Molecular Biology, Microbiology, and Food Testing lab products.
• Assist with product specifications, applications, and technical documentation.
• Coordinate with suppliers for catalogues, TDS, COAs, and product information.
• Support the sales team in identifying suitable products.

Requirements & Tech Stack

• Good written and verbal communication skills in English.
• Basic knowledge of Life Sciences laboratory products and applications.
• MS Excel, MS Word, and email communication.
• Strong organizational skills and attention to detail.
• Ability to coordinate with customers, suppliers, and internal teams.
• Willingness to learn technical product specifications and sales processes.

Qualifications

• Mandatory: BSc or MSc in Life Sciences or a related specialization.
• Preferred: Biotechnology, Microbiology, Biochemistry, Molecular Biology, or Life Sciences.
• Freshers with a strong interest in technical sales and customer support are encouraged to apply.

Preferred Candidate Profile

• Interested in scientific sales support and laboratory solutions.
• Comfortable communicating with technical customers.
• Proactive, responsible, and able to manage multiple enquiries.
• Prior experience in laboratory sales or scientific product coordination will be an added advantage.