Security Officer
EPIC Security Works Corporation
San Francisco, CA2h agovia LinkedIn
This job at a glance
- Who can apply
- New grads, no experience needed · Diploma
- Must know
- NetworkingOperations
- Nice to have
- EHR / EMRCustomer service
- Work
- On-site in San Francisco
- Pay
- Not stated by the employer.
- Skill demand
- Operations46%Customer service46%Networking2%of 99 similar entry-level jobs posted in the US this week
- Listed
- Nov 10, 2026 · still open
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About the Role
EPIC Security Works is seeking Concierge Security Officers for Full-Time & Part-Time positions in San Francisco and Oakland, CA. This role blends traditional safety protocols with hospitality-driven customer service.
Key Responsibilities
- Frontline Customer Service: Greet clients, guests, and visitors; offer directions and assistance; maintain a helpful, solutions-driven demeanor.
- Patrol and Monitoring: Conduct regular patrols, monitor surveillance systems, and inspect access points.
- Access Management: Enforce access control measures while maintaining a welcoming atmosphere.
- Incident Reporting: Identify and report irregularities, suspicious behavior, and safety concerns promptly and accurately.
- Equipment Maintenance: Monitor and perform preventive maintenance checks on security equipment.
- Emergency Response: Respond appropriately to incidents, alarms, and emergencies with calm professionalism.
- Fire Prevention and Safety: Support proactive site safety measures, including fire watch responsibilities when needed.
- Daily Documentation: Maintain detailed, accurate logs and reports.
Specific duties may vary by site based on client needs and expectations.
Requirements & Tech Stack
- Concierge mindset: Proactive, professional, courteous, and client-focused.
- Smartphone proficiency: For site operations and reporting.
- Ability to stand and/or walk for up to 8 hours per shift.
- Ability to lift up to 50 lbs and navigate stairs without restriction.
- Willingness to work occasional overtime when requested.
Qualifications
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Required:
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Valid BSIS Guard Card.
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High school diploma or equivalent.
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Strong interpersonal, conflict resolution, and verbal communication skills.
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Preferred:
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Prior experience in concierge, hospitality, customer service, or security patrol roles.
The EPIC Standard
- Look the part: Always arrive well-groomed, uniformed, and professional.
- Act the part: Approach every interaction with courtesy, professionalism, and a focus on delivering exceptional service.
- Be the part: Make people feel safe, welcome, and respected through connection, service excellence, and emotional intelligence.