Brand Activation Assistant

About the Role

We are looking for a Brand Activation Assistant to help bring client brands directly to customers across Los Angeles. This is an entry-level, face-to-face sales and customer engagement role involving live brand activations, retail environments, events, pop-ups, and other high-footfall locations.

You will be part of the customer-facing experience, starting conversations, introducing products and services, answering questions, creating positive interactions, and supporting customer acquisition and sales results. The position is ideal for someone who is energetic, personable, confident speaking with the public, and interested in developing professional experience in sales, brand representation, customer service, and live activations.

No previous industry experience is required. Training and coaching are provided.

Key Responsibilities

• Represent client brands at face-to-face activations, retail locations, events, and promotional environments
• Engage customers in friendly, professional conversations
• Introduce products and services and explain their value clearly
• Create positive first impressions and memorable customer interactions
• Identify customer needs and respond appropriately to questions
• Support direct sales and customer acquisition through face-to-face conversations
• Work toward agreed sales and customer engagement targets
• Assist with preparing activation areas, displays, promotional materials, and event spaces
• Maintain a professional appearance and positive brand representation
• Develop strong product and service knowledge
• Record relevant customer and sales information when required
• Work with experienced team members and apply feedback to improve communication and sales performance

Requirements & Tech Stack

• Confident and clear communication skills
• Comfortable approaching and speaking with new people
• Friendly, energetic, and professional personality
• Strong customer service mindset
• Interest in face-to-face sales and brand representation
• Ability to work in busy public environments
• Positive attitude and willingness to learn
• Reliable, punctual, and self-motivated
• Comfortable working toward sales and performance targets

Previous experience in retail, hospitality, events, sales, or customer service is welcome but not essential.

What We Offer

• Comprehensive entry-level training
• Hands-on experience in face-to-face sales and customer acquisition
• Practical experience in live brand activations and event environments
• Development of communication, presentation, and customer service skills
• Sales coaching and ongoing professional development
• Performance-based earning opportunities
• Opportunities for career progression based on performance and capability
• Varied customer-facing working environments across Los Angeles