Security Officer Front Desk

Job Title: Security Officer Front Desk

Shift: 8:00 PM to 6:00 AM (10-hour shift)

Location: Evanston

Pay: $19.25 per hour

Employment Type: Full-time and Part-time positions available.

About the Role

This role focuses on maintaining a safe, welcoming, and well-monitored environment, ensuring policy compliance, and responding promptly to any safety concerns or unusual activity. Officers will provide courteous assistance and help uphold a secure atmosphere throughout the night.

Key Responsibilities

• Access monitoring — Monitor entry points and verify authorized entry.
• Safety response — Address safety concerns, disturbances, or unusual behavior promptly.
• Incident documentation — Complete accurate incident reports for notable events, policy violations, or emergencies.
• Customer service — Provide courteous assistance and support a welcoming community atmosphere.
• Policy enforcement — Ensure compliance with community standards.
• Emergency coordination — Assist with fire alarms, medical situations, or police activity by following established protocols.
• Visibility and deterrence — Maintain a strong security presence to deter misconduct and promote safety.
• Communication with supervisors — Report significant issues to site leadership promptly and maintain clear communication.

Requirements & Tech Stack

• High School Diploma/GED
• Must have a valid Permanent Employee Registration Card (PERC) or be willing to apply for one.
• Must have a 20-hour training certificate or complete within thirty (30) days of employment.
• Must be 21 years of age or older.
• Candidates who do not currently hold valid CPR and AED certification must complete required training as part of onboarding.
• All applicants must complete a pre-employment screening process, including drug screening.
• Maintain an impeccable image and adhere to professional grooming standards.
• Maintain a working telephone at all times.

Qualifications

• Strong attention to detail and excellent observation skills.
• Ability to remain calm and composed in all situations.
• Good communication and interpersonal skills.
• Mature demeanor, personality, and attitude.
• Strong customer service skills, public relation skills, and ability to interact well with people of diverse cultures and backgrounds.
• Strong communication skills, both verbally, written, and non-verbal.
• Weekend availability.
• Holidays.
• Night shift.

Work Environment

• Indoor workspace.
• Comfortable and climate-controlled.
• Easily accessible by public transportation (short walk from Purple Line and Bus Station).
• On-site parking available.

Benefits

• Daily Pay
• Roth IRA for retirement savings.
• Health Insurance, Dental and Vision.
• Virtual Urgent Care.
• Virtual Primary Care Services.
• Virtual Behavioral Health.
• Prescription Benefit.
• Payments for qualified out-of-pocket hospital expenses.
• Health Management Coaching.
• Personal Pathfinder Assessment.
• Laboratory and Genomic Screenings.
• Behavioral Change Workshops and Paths.
• Emotional Well-Being Solutions.
• Digital Coaching.
• Professional Tax Consulting Services.
• Paid time off.
• Referral program.
• Employee discount.
• Paid training.