Team Member

About the Role

Potbelly Sandwich Shop is looking for friendly and outgoing people to join their team in a fast-paced, friendly environment. This role is focused on helping customers enjoy their lunch by providing excellent service and quality products.

Key Responsibilities

• Work multiple stations including load, dress, shakes, cash, prep, and front, as directed by a Shift Leader or Manager.
• Comply with health and safety standards for food, cleanliness, and safety.
• Restock the food line, chips, and cooler.
• Prepare quality finished products such as sandwiches, salads, soups, cookies, and ice cream efficiently.
• If 18 or older, use the automatic slicer to prep food items.
• Clean tables, counters, floors, bathrooms, kitchen, and utensils; take out trash.
• Operate the cash register, handle money, balance the till, and follow all cash handling procedures.
• Effectively handle customer complaints and issues.
• Take delivery, catering, and pickup orders over the phone.
• Other duties as assigned.

Requirements & Tech Stack

• Must be at least 16 years of age.
• A friendly, customer-first mindset with the ability to thrive in a fast-paced, energetic environment.
• Strong written and verbal communication skills.
• Comfortable working in a bustling kitchen environment (knife skills are a big plus).
• Ability to manage potential allergens: peanut products, egg, dairy, gluten, soy, seafood, and shellfish.
• You're a team player.
• Able to stand/walk a minimum of 3 hours or as needed.
• Able to lift up to 10 pounds frequently and up to 50 pounds occasionally.
• Illinois applicants are required to become food safety certified within 30 days of employment.

Qualifications

No specific qualifications beyond the requirements were explicitly stated.

Compensation

• Earn between $17.25 and $17.75 plus digital tips.
• Potbelly cannot make guarantees about tip earnings.