English Customer Support Executive / International BPO
Ambition Global Services
Kota, Jaipur, Delhi / NCR0–5 yrs2h agovia Naukri
This job at a glance
- Who can apply
- Freshers and up to 5 years · Any graduate or 12th pass
- Must know
- Customer serviceTroubleshooting
- Work
- On-site in Kota · internship
- Pay
- ₹3.25–5 LPA
- Skill demand
- Customer service76%Troubleshooting4%of 114 similar fresher jobs posted in India this week
- Listed
- 10 Nov 2026 · still open
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About the Role
Customer Support Executive / Customer Service Representative (Voice / Chat / Email) for premier International BPO processes.
Location
Jaipur, Rajasthan (Work from Office)
Salary
3.25 LPA - 5.00 LPA + Monthly Incentives
Key Responsibilities
- Handle incoming customer inquiries across International Voice, Chat, and Email channels professionally.
- Identify customer needs, troubleshoot technical/service issues, and provide timely, accurate resolutions.
- Maintain high Customer Satisfaction (CSAT) scores, quality scores, and First Contact Resolution (FCR).
- Communicate effectively with international clients using fluent English communication skills.
- Follow standard operating procedures (SOPs) and process guidelines efficiently.
Requirements & Tech Stack
- Excellent English Communication Skills (Spoken & Written).
- Good listening, comprehension, and customer care / problem-solving abilities.
- Basic computer literacy & typing speed (30+ WPM preferred for Chat/Email Non-Voice roles).
- Flexibility to work in rotational shifts (5.5-day work week with rotational offs).
- Openness to relocate to and work from office in Jaipur.
Qualifications
- 12th Pass / Undergraduate / Any Graduate / Postgraduate
Relocation Assistance
- Free 1-Way Travel Ticket (Flight / Train) to Jaipur
- 10 Days Complimentary Hotel Accommodation upon arrival
- Relocation Bonus & Joining Support (as per policy)
Perks & Benefits
- Market leading fixed CTC + lucrative uncapped monthly performance incentives
- Free outstation travel ticket + initial 10-day free hotel stay
- Exposure to tier-1 global brands, international client handling, and modern infrastructure
- Fast-track career growth into Team Leader, Quality Analyst (QA), or Trainer roles