Junior Underwriter
Torrent Technologies
Charlotte, NC0–2 yrs6m agovia LinkedIn
This job at a glance
- Who can apply
- New grads and up to 2 years · Diploma
- Must know
- Customer serviceExcelMicrosoft Office
- Work
- On-site in Charlotte
- Pay
- Not stated by the employer.
- Skill demand
- Microsoft Office42%Excel41%Customer service36%of 99 similar entry-level jobs posted in the US this week
- Listed
- Oct 29, 2026 · still open
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About the Role
Torrent Technologies is seeking a Junior Underwriter for its Underwriting team. This role can be based in Kalispell or performed remotely nationwide.
Key Responsibilities
- Underwrite new submissions to ensure new policies are correct, per guidelines.
- Process endorsements, cancellations, and reinstatements.
- Handle billing issues.
- Complete policy issuance.
- Review all underwriting information, including applications, photographs, elevation certificates, and third-party internet resources to accurately underwrite policies.
- Provide customer service to agents via phone support, online chat, and emails, meeting required production KPIs.
- Deescalate difficult customer situations and bring them to complete resolution.
- Actively participate in group activities, including daily huddles, team meetings, and training opportunities.
Requirements & Tech Stack
- High school diploma or equivalent.
- Excellent written and verbal communication skills.
- Basic to intermediate technical knowledge of systems and procedures.
- Attention to detail.
- Basic computer knowledge.
- Proficiency in the Microsoft Office suite, particularly Word, Excel, and Outlook.
Qualifications
- Previous customer service experience.
- Experience with underwriting methodologies and flood insurance practices.
- Familiarity with organizational insurance procedures and policies.
- Strong time management skills.
- Ability to work effectively in a team environment.
- Strong interpersonal skills for interacting with team members and clients.