Service Team

About the Role

Join us as a Service Team Associate. We are looking for friendly team players to create a warm environment for our guests and provide great service. Thrive in a safe and supportive work environment with team members who become friends. There’s always something new to learn, do, and accomplish. If you don’t have experience, we’ll train you! You’ll get opportunities to gain skills that help you rise in your career. We’re all about giving back, so you’ll also get the chance to impact your community through our Panda Cares initiative.

Key Responsibilities

• Provides exceptional dining experience to Guests – Greeting Guests, Serving food and handling payments at cash register
• Maintains the cleanliness and appearance of the store
• Follows Operations Standards and Safety Procedure to serve fresh and quality food
• Works efficiently in a fast-paced kitchen environment, and may work at different positions – Front counter, Drive Through or Kitchen
• Works effectively with team members to meet daily goals in a fun, positive environment.

Rewards

• Flexible schedules
• Great pay
• Free meals while working at Panda
• Medical, Vision, Dental, Voluntary Short-Term Disability, Cancer Income Protection insurance for full-time associates
• Health Care and Dependent Care Flexible Spending accounts
• 401K with company match
• Vacation, sick leave, bereavement/funeral leave and Leave Share Program for eligible associates
• Associate discounts for many brands
• Referral bonus for eligible associates
• Opportunity to give back to your community
• Hands-on paid training to prepare you for success
• On-going Career & Leadership Development
• Opportunities for growth into management positions

Requirements & Tech Stack

• Operations experience is a plus.
• Some high school education.
• Food Handler certification may be required depending on local requirements, acquired at your expense.

Qualifications

• Friendly and helpful team members
• Ability to work in a fast-paced environment
• Effective verbal communication skills
• Ability to adapt to a dynamic environment with changing priorities
• Ability to manage conflicts/difficult situations
• Ability to lift up to 50 lbs.
• Ability to stand up to four hours
• Ability to reach across counter tops measured at 36 inches to serve customers.

Note: While performing duties, counter areas are often hot with steam from steam table and food vapors. Workspace is restricted and employees are generally expected to remain standing for long periods of time. Employees must prepare hot and cold foods, use Chinese cook knife and other kitchen equipment and work quickly without losing accuracy. Kitchens are hot and noise levels are usually high; storage space is limited and shelving is high.